Knowledge Cast – Claudia Sandulache of Société Générale Retail Bank (BDDF)

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining … Continue reading

Improved Customer Service and Risk Management through KM

The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading

Enterprise Knowledge to Host Upcoming Webinar on Employee 360 Views

Enterprise Knowledge COO Joe Hilger will moderate a webinar, The Art of Developing Valuable Employee Journeys, jointly hosted by EK and Semantic Web Company (SWC).  The webinar will examine an emerging approach called Enterprise 360 – where organizations can implement … Continue reading

Employee 360 Views: What are they?

Leaders from every organization need accurate and up-to-date information about their employees to support key corporate decisions, enhance business profitability, and remain competitive in today’s world. One of the best ways to better understand your employees is through an Employee … Continue reading

360-view of a Consumer: Deduplicating and Constructing Consumer Data using an Identity Graph

The Challenge For the last 30 years, a large global digital marketing and technology firm has been collecting consumer data on adults in the United States from hundreds of primary sources to build consumer marketing databases. Because data comes from … Continue reading

Knowledge AI: Content Recommender and Chatbot Powered by Auto-Tagging and an Enterprise Knowledge Graph

The Challenge A global development bank needed a better way to disseminate information and in-house expertise to all of their staff to support the efficient completion of projects, while also providing employees with an intuitive knowledge sharing tool that is … Continue reading

Knowledge Management Trends in 2021

The last year has been a big one for Knowledge Management. Technology is advancing rapidly, introducing capabilities around knowledge graphs, ontologies, and enterprise artificial intelligence that seemed like distant possibilities just a few years ago. The pandemic, meanwhile, forced every … Continue reading