Content related to User-Centric Content Engineering to Improve Customer Experience
Expert Analysis: Keyword Search vs Semantic Search – Part Two
In Part 1 of this series from two of our senior consultants, Fernando Islas and Chris Marino, the focus was on the differences between Keyword Search and Semantic Search. In Part 2 of this Expert Analysis blog, Islas and Marino … Continue reading
Knowledge Cast – George Zedginidze at Green Climate Fund
Enterprise Knowledge CEO Zach Wahl speaks with George Zedginidze, the Head of Knowledge Management at the Green Climate Fund (GCF). George shares his insights and experiences from his six-year tenure at GCF, discussing the critical distinction between tacit and explicit … Continue reading
Keys to KM Implementation – According to KM Practitioners
Wondering how to kickstart your company’s KM strategy? Dive into the infographic below to learn about keys to successful KM implementation and actionable ways to address people, processes, and culture within your organization. Through facilitated conversations with dozens of KM … Continue reading
Knowledge Cast – Marco Marcoccia of Turner Fleischer
Enterprise Knowledge CEO Zach Wahl speaks with Marco Marcoccia, Director of Knowledge Management at Turner Fleischer. Turner Fleischer is an integrated design studio that specializes in interior design, experiential graphic design, and architecture. In their conversation, Zach and Marco discuss … Continue reading
Presentation: Demystifying Knowledge Management through Storytelling
The Department of Veteran Affairs (VA) invited Taylor Paschal, Knowledge & Information Management Consultant at Enterprise Knowledge, to speak at a Knowledge Management Lunch and Learn hosted on June 12, 2024. All Office of Administration staff were invited to attend … Continue reading
Analyzing and Optimizing Content for the Semantic Layer
As I wrote in my previous post, Adding Context to Content in the Semantic Layer, the organizational challenge of effectively generating, managing, and distributing content can be addressed by integrating content into a semantic layer. The semantic layer enriches the … Continue reading
Taxonomy and Information Architecture for the Semantic Layer
There is a growing interest in implementing a semantic layer as part of a knowledge management strategy as organizations seek to contextualize and connect their business data and information in meaningful ways. A semantic layer is more than a collection … Continue reading
Adding Context to Content in the Semantic Layer
Content is a critical organizational asset. Whether product documentation, sales and marketing materials, industry rules and regulations, employee policies, or learning materials, content forms the backbone of operations, decision-making, and end-user experiences. Organizations are challenged to generate content and structure … Continue reading
Optimizing Historical Knowledge Retrieval: Standardizing Metadata for Enhanced Research Access
Enterprise Knowledge (EK) helps a federal research and development center standardize their descriptive metadata to support content findability. Continue reading
The Role of Taxonomy and Ontology in Semantic Layers
Heather Hedden, Senior Consultant at Enterprise Knowledge, presented “The Role of Taxonomy and Ontology in Semantic Layers” at a webinar hosted by Progress Semaphore on April 16, 2024. Taxonomies at their core enable effective tagging and retrieval of content, and … Continue reading