Content related to Wyatt and Peterson Presenting at Web Content Mavens
Identifying Security Risks Using Auto-Tagging and Text Analytics
On Thursday, November 10, Joe Hilger and Sara Duane spoke at Text Analytics Forum about identifying secure and confidential information using auto-tagging. Information security continues to grow in importance in today’s society. We hear stories all of the time about … Continue reading
Resolving Uniform Resource Identifiers (URIs)
Organizations that are getting started with the Resource Description Framework (RDF) often ask “Why do all of the entity identifiers look like URLs? Are they supposed to actually go somewhere?” This can be difficult to answer without taking the time to … Continue reading
What is a CCMS and Why Do I Need One?
If you work on a content or technology team, you may have heard about Component Content Management Systems (CCMS) and wondered, “do we need that?” CCMSs have grown in popularity over the past few years and have begun to prove … Continue reading
Constructing KM Technology: Tips for Implementing Your KM Technology Solutions
In the digital age that we now live in, making Knowledge Management (KM) successful at any organization relies heavily on the technologies used to accomplish every day tasks. Companies are recognizing the importance of providing their workforce with smarter, more … Continue reading
Leveraging Headless CMS for Technical Cross-Functionality
Headless CMS (Content Management System) architecture is a flexible development strategy for applications that is rapidly growing in today’s industry practices. Utilizing a headless CMS architecture allows an application to deliver content authored from a single interface to multiple delivery … Continue reading
OmnichannelX 2021: How to Make Content a Maintainable Business Asset Through Structuring and Tagging
This presentation was delivered by Yanko Ivanov, Principal Solution Consultant, on June 9th at the international OmnichannelX 2021 web conference. In the presentation, Ivanov explores how componentized content combined with a rich taxonomy and ontology model enables a dramatic increase … Continue reading
Transforming Tabular Data into Personalized, Componentized Content using Knowledge Graphs in Python
My colleagues Joe Hilger and Neil Quinn recently wrote blogs highlighting the benefits of leveraging a knowledge graph in tandem with a componentized content management system (CCMS) to curate personalized content for users. Hilger set the stage explaining the business … Continue reading
Content Personalization with Knowledge Graphs in Python
In a recent blog post, my colleague Joe Hilger described how a knowledge graph can be used in conjunction with a componentized content management system (CCMS) to provide personalized content to customers. This post will show the example data from … Continue reading
Improving Product Documentation With a CCMS and a Knowledge Graph
The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading
Taking Content Personalization to the Next Level: Graphs and Componentized Content Management
Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading