Content related to Agility in the Time of COVID-19
The Importance of Agility During The Great Resignation (Part 1: Retention)
With more people than ever leaving their jobs, Agile teams can encourage retention and attract the right talent. Introduction People are still leaving their jobs, and in record numbers. According to Willis Towers Watson’s 2022 Global Benefits Attitudes Survey, a … Continue reading
How to Explain Ontologies to Any Audience
Recently, I’ve been thinking a lot about how we can better explain complex, semantic concepts like ontologies, knowledge graphs, and data fabrics to others in an approachable, easy-to-understand manner. I’ve been in any number of situations where I’ve struggled to … Continue reading
Read My Mind – Fostering Effective Communication
I was recently reading an article from Psychology Today entitled, “Why Didn’t You Hear What I Meant to Say?” by Leon F Seltzer, Ph.D., where the author illustrates how people trick themselves into thinking that they’ve adequately communicated with others. … Continue reading
Building an Agile KM Roadmap
Knowledge Management (KM) is fundamental to the effectiveness and success of every organization. A strategic roadmap to maturing an organization’s KM capabilities is what sets apart organizations that leverage their collective knowledge from their competitors who don’t have a handle … Continue reading
Developing Good KM Habits to Make KM Stick
Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading
Complement Your Change Management Efforts with Gamification
Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading
Choosing the Best Project Management Approach for Your Team: The Cynefin Framework
“We are going agile!” This seems to be a statement often used in an effort to streamline existing business practices in favor of more efficient and customer-focused processes. However, before we make a paradigm shift in our day to day … Continue reading
Design Thinking for Organization Design
At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading
Applied Design Thinking
Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading
Moving Your Knowledge Management Journey Forward with Design Thinking
As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading