The Art of Taxonomy Design
Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading
New Year’s Resolutions – The Knowledge Management Edition
If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year. Of course, it’s also that time of year to begin making … Continue reading
Knowledge Base Best Practices
Putting the Knowledge in Knowledge Bases Across the spectrum of the Knowledge and Information Management services offered by Enterprise Knowledge, one of the common themes of late has been the design and development of knowledge bases for helps desks and … Continue reading
Knowledge Management Metrics and Return on Investment (ROI)
This presentation was originally delivered at DGI’s Government KM Conference in Washington DC on August 20th, 2014. It briefly discusses knowledge management metrics, return on investment, and business value. Also included is a simple visual of EK’s Knowledge and Information … Continue reading
Merging Knowledge and Information Management for Real Results
Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM. A few simple online searches show similar queries run amok. My experience, frankly, is that the definitions … Continue reading
The Keys to Practical Knowledge Management
Several years ago, I had the pleasure of writing an article for Inside Knowledge Magazine about the current state of knowledge management. Having come across the article recently, I thought it would be useful to provide an update on that … Continue reading
Taxonomy Design Best Practices and Methodology
This presentation, originally presented at the Knowledge Management Institute’s KM Symposium on March 27, 2014, addresses the concepts of business taxonomy value, taxonomy design methodology, and taxonomy design best practices. It is intended as an introductory deck for anyone seeking … Continue reading
Taxonomy Design Best Practices
Over my years of taxonomy consulting I’ve often been asked to codify the best practices regarding taxonomy design. A simple search online shows that this is a common question, though one where a lot of the current answers appear outdated. … Continue reading
Taxonomy Consulting and the Importance of UX Design
In my nearly twenty years of taxonomy consulting, I’ve consistently preached the gospel of user experience design. I coined the term “Business Taxonomy” in order to reflect the basic principle that taxonomies for today’s information users need to reflect the … Continue reading
Taxonomy Design for Drupal
I recently presented a webinar addressing taxonomy design for Open Source platforms. Through my years of taxonomy consulting, I’ve seen a stronger and stronger trend toward the use of Open Source and the need for effective taxonomy design and development … Continue reading