Knowledge Management in 2017

After nearly twenty years of Knowledge Management Consulting, I’ve developed core themes to what I believe comprises good KM. EK’s definition of KM embodies many of these themes: “Knowledge Management involves the people, culture, content, processes, and enabling technologies necessary … Continue reading

Practical Knowledge Management: Assessing Where You Are, Where You Want to Be, and Ensuring You Get There

Zach Wahl delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Knowledge Management should be a … Continue reading

Making Workshops Work

In my years of Knowledge Management Consulting, one of the most critical tools in my utility belt has been the workshop. We often leverage a workshop concept as one of the initial engagements we have with a new client. I … Continue reading