Why KM Efforts Fail
In my career as a KM Consultant, I’ve often worked with organizations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organizations spanning industries, size, and geography, yet the … Continue reading
What is Knowledge Management and Why Is It Important
As I’ve often asserted, Knowledge Management struggles with its own identity. There are any number of definitions of KM, many of which put too much stress on the tacit knowledge side of the knowledge and information management spectrum, are overly … Continue reading
Knowledge Management Benchmarking: Part 2
In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading
Knowledge Management Benchmarking: Part 1
As part of EK’s Strategy and Design efforts, we work with organizations to clearly define the Current State of KM as a starting point. To that end, we have developed a proprietary Knowledge Management Maturity Benchmark, based on our years … Continue reading
Why Practical Knowledge Management Matters More Than Ever
EK’s Zach Wahl recently presented at the annual KMI Showcase in Tysons Corner, VA. Wahl’s presentation, titled “Why Practical KM Matters More than Ever,” covered EK’s definitions of Knowledge and Information Management and discussed core business challenges and how KM can help … Continue reading
EK’s Year in Review – 2017
As I did last year, I’m proud to close the year with a look back on EK’s accomplishments. We experienced another year of growth in new staff, new clients, and expansion of long-term efforts. We also continued to receive recognition … Continue reading
Why People Fail to Share Knowledge
Effective knowledge sharing is the lifeblood to knowledge-based organizations. High-performing organizations are ones that have mastered the art of empowering their newer employees with the knowledge and experience of the more-tenured, highlighting new ways of thinking and doing, and fostering … Continue reading
Defining Knowledge Management Strategy, Part 3 of 3
In the final part of his three-part series on defining knowledge management strategies, Zach Wahl describes several factors that resonate with organizations when understanding the value of knowledge management, as well as several keys to effective knowledge management strategies.
Defining Knowledge Management Strategy, Part 2 of 3
When we’re helping organizations with their knowledge management strategy, we often refer to the importance of findability in any KM strategy. In part two of this three-part series, Zach Wahl discusses how to communicate the value of KM to stakeholders so that they understand … Continue reading
Defining Knowledge Management Strategy, Part 1 of 3
When we’re helping organizations with their knowledge management strategy, we often hear that it’s difficult to know where and when to start. In part one of this three-part series, Zach Wahl discusses defining management strategy and how we work to help … Continue reading