EK’s Year in Review – 2017
As I did last year, I’m proud to close the year with a look back on EK’s accomplishments. We experienced another year of growth in new staff, new clients, and expansion of long-term efforts. We also continued to receive recognition … Continue reading
Why People Fail to Share Knowledge
Effective knowledge sharing is the lifeblood to knowledge-based organizations. High-performing organizations are ones that have mastered the art of empowering their newer employees with the knowledge and experience of the more-tenured, highlighting new ways of thinking and doing, and fostering … Continue reading
Defining Knowledge Management Strategy, Part 3 of 3
In the final part of his three-part series on defining knowledge management strategies, Zach Wahl describes several factors that resonate with organizations when understanding the value of knowledge management, as well as several keys to effective knowledge management strategies.
Defining Knowledge Management Strategy, Part 2 of 3
When we’re helping organizations with their knowledge management strategy, we often refer to the importance of findability in any KM strategy. In part two of this three-part series, Zach Wahl discusses how to communicate the value of KM to stakeholders so that they understand … Continue reading
Defining Knowledge Management Strategy, Part 1 of 3
When we’re helping organizations with their knowledge management strategy, we often hear that it’s difficult to know where and when to start. In part one of this three-part series, Zach Wahl discusses defining management strategy and how we work to help … Continue reading
Faceting is Sweet
In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading
NERDy Content for the Enterprise
Over my years of consulting, I’ve had the opportunity to strategize, design, and conduct a number of content migration efforts. This is typically in the context of broader content management, document management, or knowledge base redesign or refresh efforts. … Continue reading
Taxonomy Governance Best Practices
When a taxonomy design is done well, it goes unnoticed, as it enables a seamless connection between the end user and the content. However, as business needs evolve, it’s inevitable that a taxonomy design must also evolve in order to … Continue reading
Knowledge Management and Making Connections
Zach Wahl explains the importance of knowledge management and making connections.
Knowledge Management in 2017
After nearly twenty years of Knowledge Management Consulting, I’ve developed core themes to what I believe comprises good KM. EK’s definition of KM embodies many of these themes: “Knowledge Management involves the people, culture, content, processes, and enabling technologies necessary … Continue reading