Defining Knowledge Management Strategy, Part 2 of 3
When we’re helping organizations with their knowledge management strategy, we often refer to the importance of findability in any KM strategy. In part two of this three-part series, Zach Wahl discusses how to communicate the value of KM to stakeholders so that they understand … Continue reading
Defining Knowledge Management Strategy, Part 1 of 3
When we’re helping organizations with their knowledge management strategy, we often hear that it’s difficult to know where and when to start. In part one of this three-part series, Zach Wahl discusses defining management strategy and how we work to help … Continue reading
Faceting is Sweet
In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading
NERDy Content for the Enterprise
Over my years of consulting, I’ve had the opportunity to strategize, design, and conduct a number of content migration efforts. This is typically in the context of broader content management, document management, or knowledge base redesign or refresh efforts. … Continue reading
Taxonomy Governance Best Practices
When a taxonomy design is done well, it goes unnoticed, as it enables a seamless connection between the end user and the content. However, as business needs evolve, it’s inevitable that a taxonomy design must also evolve in order to … Continue reading
Knowledge Management and Making Connections
Zach Wahl explains the importance of knowledge management and making connections.
Knowledge Management in 2017
After nearly twenty years of Knowledge Management Consulting, I’ve developed core themes to what I believe comprises good KM. EK’s definition of KM embodies many of these themes: “Knowledge Management involves the people, culture, content, processes, and enabling technologies necessary … Continue reading
EK’s Year in Review- 2016
As 2016 comes to a close, I’ve been reflecting on EK’s challenges and successes over the course of the year. We had another year of growth, of great experience partnering with our clients to help them achieve their goals, and … Continue reading
Practical Knowledge Management: Assessing Where You Are, Where You Want to Be, and Ensuring You Get There
Zach Wahl delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Knowledge Management should be a … Continue reading
Zen and Taxonomy Communication – The Art of Facilitating & Communicating Taxonomy
This presentation discusses how to discuss taxonomy with non-taxonomists. It covers taxonomy challenges, taxonomy value statements, communication best practices, and EK’s workshop methodology.