Knowledge Cast – Bill Kaplan of Working Knowledge CSP
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP. Bill Kaplan is recognized as one of the early thought leaders and knowledge management consultants in the application of Knowledge … Continue reading
Knowledge Cast – Lynda King of ServiceNow
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow. Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading
Presentation: The Value of KM for Remote Work
Presented by Zach Wahl, CEO, and Mary Little, Knowledge Management Practice Lead, on Thursday, April 2nd. With the current global COVID-19 pandemic, companies big and small, global and local, have found themselves in a much different reality and have been … Continue reading
Knowledge Management Trends in 2020
Looking for the latest KM trends from Enterprise Knowledge? Zach’s KM Trends 2021 List can be found here. The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of … Continue reading
The Value of Knowledge Management for Remote Work
With the current global COVID-19 pandemic, companies big and small, global and local, have found themselves in a much different reality and have been forced into remote work situations. We, at EK, are amongst them. Though we always offered a … Continue reading
KM Showcase: Conference View and Knowledge Management 2020 and Beyond
This presentation from Zach Wahl, Founder and CEO of Enterprise Knowledge and Chair of the KM Showcase was this year’s opening keynote address at the conference. The presentation offers a definition of Knowledge Management and its value, and then details … Continue reading
EK’s Year in Review – 2019
As 2019 comes to an end, I’d like to summarize our year and take a brief look forward to 2020. In 2019, we once again continued our growth, exceeding our performance expectations, adding new capabilities in Advanced Search and Enterprise … Continue reading
Taxonomy 101 Workshop: Taxonomy Definitions, Value and Best Practices
This presentation delivers a detailed understanding of taxonomy definitions, taxonomy value (ROI), and taxonomy design methodologies and approaches. It was originally delivered by Zach Wahl and Tatiana Cakici of Enterprise Knowledge at Taxonomy Boot Camp 2019 in Washington, DC.
Building and Sustaining Corporate Culture
As EK has grown over the last several years, I’ve found that more and more of my time, energy, and late night ponderings have been dedicated to sustaining our incredibly special corporate culture. Like a parent who always sees their … Continue reading
The Value of Taxonomy: Why Taxonomy (Still) Matters
After decades of taxonomy design consulting, I’m still amazed that some organizations doubt the value of effective enterprise taxonomy design. Though knowledge and information management technologies, as well as associated search technologies have changed, the core business value and use … Continue reading