QA for Personalized Content
We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading
Knowledge Portal Architecture Explained
At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. Continue reading
Recommendation Engine Automatically Connecting Learning Content & Product Data
The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading
What is A Data Fabric Architecture and What Are The Design Considerations?
Introduction In today’s data-driven world, effective data management is crucial for businesses to remain competitive. A modern approach to data management is the use of data fabric architecture. A data fabric is a data management solution that connects and manages … Continue reading
Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 2
In this two-part blog series, I identify six common challenges experienced by Fortune 500 and multinational organizations and offer solutions to them, providing explanations, justifications, and use cases for each. In Part I, I discussed the importance of anticipating and … Continue reading
Knowledge Cast Product Spotlight – Stephen Bedford of ClearPeople
In this episode of Product Spotlight, Joe Hilger speaks with Stephen Bedford, Product Director at ClearPeople, the company behind Atlas. Atlas is a Digital Workplace and Intranet Platform that connects people to what matters at work. In a single and … Continue reading
What is Virtual Reality and Why Do I Need It?
Enterprise Knowledge assembled Team EK to deliver advanced learning solutions as part of the USA Learning contract. We’ve invited world-leading subject matter experts to offer guest posts in our Knowledge Base, as part of our ongoing commitment to thought leadership … Continue reading
Knowledge Portal for a Global Investment Firm
The Challenge A major investment firm that manages over 250 billion USD in assets in a variety of industries across the globe engaged Enterprise Knowledge (EK) to fix their siloed information and business practices by designing and implementing a Knowledge … Continue reading
Is ChatGPT Ready for the Enterprise?
Recently, we were visiting a client showing the latest version of our application when a participant asked, “Why aren’t we using ChatGPT?” It was a good and logical question with the attention that ChatGPT and other AI-based solutions are warranting … Continue reading
KM Trends – Knowledge Management Portal Discussion
In this very special episode of Knowledge Cast, CEO Zach Wahl speaks with fellow EKers, Joe Hilger and Rebecca Wyatt about the resurfacing trend of Enterprise KM Portals. Listen as three of knowledge management’s leading voices discuss the common challenges … Continue reading