Knowledge Cast Product Spotlight – Joe Pairman of RWS Group
In this episode of the Knowledge Cast, Joe Hilger speaks with Joe Pairman, Director of Product Management at RWS Group. RWS Group is a world-leading provider of technology-enabled language, content management, and intellectual property services. Joe is in charge of … Continue reading
Knowledge Cast Product Spotlight – Michael Andrews of Kentico
In this episode of the Knowledge Cast, Joe Hilger speaks with Michael Andrews, Content Strategy Evangelist at Kentico. Kentico is a global software vendor with two award-winning products, Kontent and Xperience. Michael has been at Kentico since 2019 and focuses … Continue reading
Transforming Tabular Data into Personalized, Componentized Content using Knowledge Graphs in Python
My colleagues Joe Hilger and Neil Quinn recently wrote blogs highlighting the benefits of leveraging a knowledge graph in tandem with a componentized content management system (CCMS) to curate personalized content for users. Hilger set the stage explaining the business … Continue reading
Knowledge Management Technology to Improve Learning Outcomes
Learning Ecosystems should be designed to not only present educational information, but to truly promote learning. There are many factors that improve learning outcomes within learning ecosystems, but two of those factors most strongly impacted by knowledge management technology are … Continue reading
Knowledge Cast Product Spotlight – Dorian Selz of Squirro
In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading
The Top 5 KM Technologies
Knowledge Management (KM) is more important than ever. The great resignation is creating turnover unlike anything we have ever seen. How do we retain the knowledge of the workers who leave and quickly upskill new workers? This problem is even … Continue reading
Knowledge Management Is More Than SharePoint
I regularly speak with business leaders about Knowledge Management (KM). It is surprising how often I hear executives tell me they have addressed KM in their organization by implementing SharePoint or O365. When I ask how well it is working, … Continue reading
Content Personalization with Knowledge Graphs in Python
In a recent blog post, my colleague Joe Hilger described how a knowledge graph can be used in conjunction with a componentized content management system (CCMS) to provide personalized content to customers. This post will show the example data from … Continue reading
EK’s Ivanov and Taylor to Speak At Upcoming Webinar On Content Management: “From Docs to Components”
Enterprise Knowledge Senior Content and Solution Architect Yanko Ivanov and Business Analyst Madison Taylor will present a webinar hosted by Drupal4Gov. Ivanov and Taylor will explore the journey from a traditional CMS as a tool for delivering complete web pages … Continue reading
Improving Product Documentation With a CCMS and a Knowledge Graph
The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading