Website Design Best Practices

Over the last six months, Enterprise Knowledge (EK) has been in the midst of taking the best of what we know and applying it to our own website. Though we’ve helped an array of Federal Agencies, Fortune 500 Companies, and … Continue reading

The 4 Steps to Designing an Effective Taxonomy: Step #4 Measure the Findability of Your Content

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #4: Measure the Findability of Your Content Search, which … Continue reading

The 4 Steps to Designing an Effective Taxonomy: Step #3 Validate Your Taxonomy

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #3: Validate Your Taxonomy Previously, I’ve talked about how … Continue reading

The 4 Steps to Designing an Effective Taxonomy: Step #2 Make Sure Your Facets Are Consistent

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #2: Make Sure Your Facets Are Consistent In the … Continue reading

The 4 Steps to Designing an Effective Taxonomy: #1 Design a User-Centric Taxonomy

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #1: Design a User-Centric Taxonomy When most individuals hear … Continue reading

Practical Knowledge Management

This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.

The Power of Information Items

Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading