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Content related to Applied Design Thinking

The Power of a CoP: Influence, Innovation, and Shared Value

Presented at KM Showcase 2019 by Madison Jaronski (Enterprise Knowledge) and Shitalkumar Sabene (Airlines Reporting Corporation), the presentation offers a case study from ARC on how they have built a Business Intelligence Community of Practice (CoP) to connect individuals, spark … Continue reading »

The Cost of Doing Nothing: The Business Case for Knowledge and Information Management

For many organizations, investment decisions on Knowledge, Data, and Information Management initiatives are driven by high-level business objectives such as increased efficiency, productivity, competitive advantage, and enhanced employee or customer engagement. While aligning Knowledge and Information Management initiatives with business … Continue reading »

Complement Your Change Management Efforts with Gamification

Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading »

How to Make SharePoint Not Look Like SharePoint, Part Two: Designing Your Master Page

In part one of our “How to Make SharePoint Not Look Like SharePoint” series, we discussed the KM value of custom-designed SharePoint sites, and guided readers through the activation of Publishing Infrastructure at the site collection level, and Server Publishing … Continue reading »

How to Make SharePoint Not Look Like SharePoint, Part One: Enabling Publishing Features

At EK, many of our clients have either chosen, or been forced to leverage SharePoint. While SharePoint is recognized for its document management capabilities, users of the software often ask, “How can I make SharePoint not look like SharePoint?” In … Continue reading »