Content related to EK’s Allison Blanning to Present at 2022 SLA Midwest Symposium
Merging Knowledge and Information Management for Real Results
Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM. A few simple online searches show similar queries run amok. My experience, frankly, is that the definitions … Continue reading
The Keys to Practical Knowledge Management
Several years ago, I had the pleasure of writing an article for Inside Knowledge Magazine about the current state of knowledge management. Having come across the article recently, I thought it would be useful to provide an update on that … Continue reading
Taxonomy Design Best Practices and Methodology
This presentation, originally presented at the Knowledge Management Institute’s KM Symposium on March 27, 2014, addresses the concepts of business taxonomy value, taxonomy design methodology, and taxonomy design best practices. It is intended as an introductory deck for anyone seeking … Continue reading
Taxonomy Design Best Practices
Over my years of taxonomy consulting I’ve often been asked to codify the best practices regarding taxonomy design. A simple search online shows that this is a common question, though one where a lot of the current answers appear outdated. … Continue reading
Agile Roadmaps for Product Selection
Selecting new enterprise software products is one of the most challenging and potentially high risk tasks many organizations undertake. How often have you gone through a lengthy purchasing process only to find that the choice you made is not the … Continue reading
Taxonomy Consulting and the Importance of UX Design
In my nearly twenty years of taxonomy consulting, I’ve consistently preached the gospel of user experience design. I coined the term “Business Taxonomy” in order to reflect the basic principle that taxonomies for today’s information users need to reflect the … Continue reading
The Keys to Governance
Having worked with content and information management systems for the better part of two decades, I’m often asked where an organization should dedicate their often limited resources in order to improve findability and overall user satisfaction. Though there are several … Continue reading
The Business Taxonomy Workshop
Low Cost, Low Risk, High Value: A well-designed and implemented business taxonomy can improve the “findability” of information, improving search and browse within a variety of sites and systems. A business taxonomy can also help users discover content, vastly cutting down on time wasted re-creating content that already existed. Continue reading
Business Taxonomies and the Democratization of Content Management
In today’s information systems, an organization’s business users are more active than ever in the creation, publication, identification, and consumption of information. From big data, to social computing, to content and document management, users are generating more and more information. … Continue reading