Content related to IA Fast-Track to Search-Focused AI Solutions: Information Architecture Conference 2024
Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm
The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading
Knowledge Cast – TJ Hsu of Amgen
Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen’s research, development, and … Continue reading
Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search
Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading
Understanding the New Knowledge, Data, and AI Ecosystem: Trends in Enterprise AI Architecture
The way we consume, create, and engineer information has changed dramatically, with the last several years demonstrating a marked transformation due to Artificial Intelligence (AI). According to a recent report, Generative AI adoption has reached a tipping point, with nearly … Continue reading
Optimizing Historical Knowledge Retrieval: Extracting Knowledge by Making Connections
The Challenge From POC to Production A Federally Funded Research and Development Center (FFRDC) faced significant challenges with low-quality or incomplete metadata for managing and cataloging scientific reports, hindering researchers’ ability to parse repositories and efficiently discover relevant content. As … Continue reading
What Are Explainable AI Knowledge Portals and Why Do You Need Them?
Knowledge Portals first came into prominence in the early 2000s. These initial portals were a collection of static links to information on everything from HR systems to company policies and communications. It was a single location to access the systems … Continue reading
Top Knowledge Management Trends – 2026
Since 2019, I’ve been authoring an annual KM Trends article. This article tends to be one of the most important and challenging that Enterprise Knowledge produces each year, and rightly should be listed as a coauthorship with many of my … Continue reading
The Role of Product Taxonomies in the Age of AI
Product Taxonomies are Your Intellectual Property; Why they Deserve More than AI Slop “Good design is invisible,” a principle that applies as much to digital taxonomy design as it does to the design of physical objects and spaces. At their … Continue reading
3 Common Pain Points in Transitioning from Semantic Strategy to Implementation and How to Avoid Them
At EK, we work with many organizations that are looking to connect, standardize, and enrich knowledge assets (both structured data and unstructured content) for their enterprise through the implementation of a Semantic Layer. While traditionally, Semantic Layer implementation was in … Continue reading
The Unintended Consequences of Artificial Intelligence
Organizations continue to make significant investments in Enterprise AI, bringing Agentic and Generative AI solutions into their own operations and systems, with the goals of improving their operations through automation and machine learning. Within the context of knowledge, data, and … Continue reading