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Breaking it down: What is a Knowledge Portal?

Throughout my career, I have worked with dozens of public and private organizations who want a holistic understanding of their knowledge assets. Organizations seek new ways to manage, find, and take action on their knowledge, whether through a content management … Continue reading

QA for Personalized Content

We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading

Breaking it Down: What is an Ontology?

Happy Halloween! If I had to pick a word relating to my work that incites the most heated debates about its meaning and purpose, I would have to go with ontology. Let’s be honest, it sounds like a term that … Continue reading

Recommendation Engine Automatically Connecting Learning Content & Product Data

The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading

What is A Data Fabric Architecture and What Are The Design Considerations?

Introduction In today’s data-driven world, effective data management is crucial for businesses to remain competitive. A modern approach to data management is the use of data fabric architecture. A data fabric is a data management solution that connects and manages … Continue reading

Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 2

In this two-part blog series, I identify six common challenges experienced by Fortune 500 and multinational organizations and offer solutions to them, providing explanations, justifications, and use cases for each. In Part I, I discussed the importance of anticipating and … Continue reading