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Content related to Knowledge Management Trends in 2020

The Difference Between Communities of Practice (CoP), Special Interest Groups (SIG), Employee Resource Groups (ERG), and Centers of Excellence (CoE)

Communities of Practice (CoPs) have been a long-standing tool in the knowledge manager’s toolbox as a way to foster learning, drive innovation, and capture institutional knowledge. But how do CoPs differ from other organizational community programs? Within any given organization, … Continue reading

Top Knowledge Management Use Cases (with Real World Examples)

Knowledge Management (KM) is presently experiencing a rebirth, with greater executive interest and organizational commitment. Driven by the post-Covid transition to hybrid and remote work, the employee churn during the great resignation, and the explosion of AI driven by knowledge … Continue reading