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Content related to Moving Your Knowledge Management Journey Forward with Design Thinking

Aligning an Enterprise-Wide Information Management (IM) Roadmap for a Global Energy Company

A global energy company sought support in detailing and aligning their information management (IM) team’s roadmaps for all four of their IM products – covering all managed applications, services, projects, and capabilities – to help them reach their target state vision of higher levels of productivity, more informed decision-making, and quality information made available to … Continue reading

Nurturing Knowledge – A Journey in Building a KM Program from Scratch: A Case Study

Today, non-profit organizations face the challenge of optimizing knowledge management to maximize resources and support decision-making. During this presentation  “Nurturing Knowledge: A Journey in Building a KM Program from Scratch”, Jess DeMay (Enterprise Knowledge) and Jennifer Anna (WWF) shared a … Continue reading

Top Knowledge Management Trends – 2025

The field of Knowledge Management continues to experience a period of rapid evolution, and with it, growing opportunity to redefine value and reorient decision-makers and stakeholders toward the business value the field offers. With the nature of work continuing to … Continue reading

From Artificial Intelligence to Knowledge Intelligence

Much of the dialogue in our industry has been dominated by Artificial Intelligence (AI) and what that means to the fields of Knowledge Management, Data Management, and Content Management. At EK, we’ve been witnessing firsthand the impact of the “AI … Continue reading

User-Centered Information Architecture Strategy for a Leading Nonprofit Organization

Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading