Content related to User-Centric Content Engineering to Improve Customer Experience
Knowledge Cast Product Spotlight – Jeff Jonas of Senzing
Enterprise Knowledge COO Joe Hilger speaks with Jeff Jonas, Founder and CEO of Senzing. Senzing is a powerful and easy-to-use entity resolution API designed for developers. Senzing software enables organizations of all sizes to gain highly accurate and valuable insights … Continue reading
Content Engineering for Personalized Product Release Notes
The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading
4 Reasons Why Knowledge Transfer Should Always Be A Priority
Knowledge Management (KM) involves the people, processes, content, culture, and enabling technologies necessary to capture, manage, share, and find information. Knowledge transfer is one of many methods within the KM domain that aims to increase the quality of information flow … Continue reading
KM Fast Track to Search-Focused AI Solutions
In today’s rapidly evolving digital landscape, the ability to quickly locate and connect critical information is key to organizational success. As organizations struggle with ever-expanding datasets and information silos, the need for effective search-focused artificial intelligence (AI) solutions becomes vital. … Continue reading
Breaking it Down: What is an Ontology?
Happy Halloween! If I had to pick a word relating to my work that incites the most heated debates about its meaning and purpose, I would have to go with ontology. Let’s be honest, it sounds like a term that … Continue reading
Exploring Vector Search: Advantages and Disadvantages
The search for information is at the core of enhancing productivity and decision-making in the enterprise. In today’s digital age, searching for information has become more intuitive. With just a few clicks, we can explore vast knowledge and gain once-inaccessible … Continue reading
Knowledge Cast – KMWorld 2023 Speakers
Enterprise Knowledge (EK) is once again playing a central role at the upcoming KMWorld Conference in Washington, DC., delivering eleven sessions throughout KMWorld and the associated events, including Taxonomy Boot Camp, Enterprise Search & Discovery, Enterprise AI World, and Text … Continue reading
KM Trends – Enterprise Artificial Intelligence (AI)
In this special episode of Knowledge Cast, CEO Zach Wahl is joined by his colleagues Joe Hilger and Lulit Tesfaye to discuss the intersection of knowledge management (KM) and artificial intelligence (AI). They explore the evolving role of AI in … Continue reading
Secure LLM Powering Semantic Search for a Multinational Development Bank
The Challenge A multinational development bank with 48 member countries provides loans, grants, and technical assistance to its members for a wide range of development projects to reduce poverty and inequality in the region. The projects cover many topics, including … Continue reading
Knowledge Cast Product Spotlight – Leslie Farinella of Xyleme
Enterprise Knowledge COO Joe Hilger speaks with Leslie Farinella, Chief Strategy Officer at Xyleme. Xyleme provides an intelligent learning content management system (LCMS) for the development, management, delivery, and syndication of content at scale. Xyleme has a line of products … Continue reading