Blog Archives

From Enterprise GenAI to Knowledge Intelligence: How to Take LLMs from Child’s Play to the Enterprise

In today’s world, it would almost be an understatement to say that every organization wants to utilize generative AI (GenAI) in some part of their business processes. However, key decision-makers are often unclear on what these technologies can do for … Continue reading

Data Governance for Retrieval-Augmented Generation (RAG)

Retrieval-Augmented Generation (RAG) has emerged as a powerful approach for injecting organizational knowledge into enterprise AI systems. By combining the capabilities of large language models (LLMs) with access to relevant, up-to-date organizational information, RAG enables AI solutions to deliver context-aware, accurate, … Continue reading

Enterprise AI Architecture Series: How to Extract Knowledge from Unstructured Content (Part 2)

Our CEO, Zach Wahl, recently noted in his annual KM trends blog for 2025 that Knowledge Management (KM) and Artificial Intelligence (AI) are really two sides of the same coin, detailing this idea further in his seminal blog introducing the … Continue reading

Enterprise AI Architecture Series: How to Build a Knowledge Intelligence Architecture (Part 1)

Since the launch of ChatGPT over two years ago, we have observed that our clients are increasingly drawn to the promise of AI. They also recognize that the large language models (LLMs), trained on public data sets, may not effectively … Continue reading

Enterprise AI Meets Access and Entitlement Challenges: A Framework for Securing Content and Data for AI

In today’s digital landscape, organizations face a critical challenge: how to leverage the power of Artificial Intelligence (AI) while ensuring their knowledge assets remain secure and accessible to the right people at the right time. As enterprise AI systems become … Continue reading

Data Management and Architecture Trends for 2025

Today, many organizational leaders are focused on AI readiness, and as the AI transformation is accelerating, so are the trends that define how businesses look for, store, secure, and leverage data and content.  The future of enterprise data management and … Continue reading

Top Knowledge Management Trends – 2025

The field of Knowledge Management continues to experience a period of rapid evolution, and with it, growing opportunity to redefine value and reorient decision-makers and stakeholders toward the business value the field offers. With the nature of work continuing to … Continue reading