Blog Archives

Building a Business Case for Knowledge Management

I am sure many of you have been following the the GM ignition switch recall.  The Washington Post has an interesting article on what happened the other day.  As I read the story, it painted a clear picture for me … Continue reading

Merging Knowledge and Information Management for Real Results

Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM.  A few simple online searches show similar queries run amok.  My experience, frankly, is that the definitions … Continue reading

Agile Business Value Teams

Information Technology practitioners have made great strides improving delivery using Agile concepts.  Development Teams are now faster, more empowered, and motivated using frameworks like Scrum.  A key to this success is that delivery teams work closely with the business through … Continue reading

Agile Roadmaps for Product Selection

Selecting new enterprise software products is one of the most challenging and potentially high risk tasks many organizations undertake. How often have you gone through a lengthy purchasing process only to find that the choice you made is not the … Continue reading

Taxonomy Consulting and the Importance of UX Design

In my nearly twenty years of taxonomy consulting, I’ve consistently preached the gospel of user experience design.  I coined the term “Business Taxonomy” in order to reflect the basic principle that taxonomies for today’s information users need to reflect the … Continue reading

Top 5 Agile Myths: Myth #5 Agile is Only for Software Development

As I’ve written previously, it is exciting to see more and more organizations adopting Agile development processes but there remains a great deal of confusion regarding what Agile is and how it can best be actualized.  This post addresses the … Continue reading