Blog Archives
Change Management for Agile Projects
Through our years of designing, developing, and implementing knowledge and information management technologies, we’ve consistently regarded user understanding and buy-in as key criteria for success. The change management profession aims to reduce the purported 70% failure rate on large projects … Continue reading
Introducing Content Standards in Social Organizations
How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization. Folks were “figuring things out” in … Continue reading
Agile Knowledge Management
Companies in nearly every industry are adopting Agile techniques to enhance IT projects, manage marketing initiatives, and manage their business. If you are passionate about Knowledge Management (KM), you may wonder how Agile and KM fit together. We at Enterprise … Continue reading
New Year’s Resolutions – The Knowledge Management Edition
If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year. Of course, it’s also that time of year to begin making … Continue reading
Knowledge Base Best Practices
Putting the Knowledge in Knowledge Bases Across the spectrum of the Knowledge and Information Management services offered by Enterprise Knowledge, one of the common themes of late has been the design and development of knowledge bases for helps desks and … Continue reading
Building a Business Case for Knowledge Management
I am sure many of you have been following the the GM ignition switch recall. The Washington Post has an interesting article on what happened the other day. As I read the story, it painted a clear picture for me … Continue reading
Six ways to Simplify Metadata Management
Many of our clients come to Enterprise Knowledge (EK) looking for help defining a metadata schema for their search or content management initiatives. Too often they tell us that they do not have the budget or team to keep up … Continue reading
Merging Knowledge and Information Management for Real Results
Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM. A few simple online searches show similar queries run amok. My experience, frankly, is that the definitions … Continue reading
The Keys to Practical Knowledge Management
Several years ago, I had the pleasure of writing an article for Inside Knowledge Magazine about the current state of knowledge management. Having come across the article recently, I thought it would be useful to provide an update on that … Continue reading
Agile Business Value Teams
Information Technology practitioners have made great strides improving delivery using Agile concepts. Development Teams are now faster, more empowered, and motivated using frameworks like Scrum. A key to this success is that delivery teams work closely with the business through … Continue reading