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Content related to Common Mistakes Made When Selecting Knowledge Management Technology

Transforming Tabular Data into Personalized, Componentized Content using Knowledge Graphs in Python

My colleagues Joe Hilger and Neil Quinn recently wrote blogs highlighting the benefits of leveraging a knowledge graph in tandem with a componentized content management system (CCMS) to curate personalized content for users. Hilger set the stage explaining the business … Continue reading

Knowledge Management Technology to Improve Learning Outcomes

Learning Ecosystems should be designed to not only present educational information, but to truly promote learning. There are many factors that improve learning outcomes within learning ecosystems, but two of those factors most strongly impacted by knowledge management technology are … Continue reading

Knowledge Cast Product Spotlight – Dorian Selz of Squirro

In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading

Content Personalization with Knowledge Graphs in Python

In a recent blog post, my colleague Joe Hilger described how a knowledge graph can be used in conjunction with a componentized content management system (CCMS) to provide personalized content to customers. This post will show the example data from … Continue reading

Improving Product Documentation With a CCMS and a Knowledge Graph

The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading

Data Management Trends in 2022: Data Fabric v. Data Mesh v. DataOps? What is Right for Your Organization?

When we start most of our engagements with our clients, there are common and important challenges we’re typically presented with that help summarize the core needs that persist within the data management space today:  We don’t know what data we … Continue reading

Taking Content Personalization to the Next Level: Graphs and Componentized Content Management

Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading