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Content related to EK’s Tesfaye and Hedden to Speak at the Henry Stewart Semantic Data New York Event

Content Management Strategy for an International Retailer

The Challenge The learning team for an international retailer struggled to find and discover the knowledge resources that supported their work and their online learning solutions. The retailer’s learning team used an abundance of manual templates and processes, along with … Continue reading

User-Centric Content Engineering to Improve Customer Experience

The Challenge A global financial firm needed to improve the user experience (UX) for its technical support documentation hub. Prior to EK’s involvement, the client company received user feedback expressing that interacting with the technical support documentation was cumbersome. Only … Continue reading

Why Invest in a Knowledge Graph? Your Digital Transformation and Enterprise AI Initiatives Depend on It

The scope and success for digital transformations and advanced enterprise solutions is driven by a few factors, namely, defined use cases, available data, and people and SMEs. For many organizations, the biggest hurdle is knowing where to start. Starting with … Continue reading

How to Quickly Prototype a Scalable Graph Architecture: A Framework for Rapid Knowledge Graph Implementation

Sara Nash and Thomas Mitrevski, Consultants in Enterprise Knowedge’s Data and Information Management Division presented on May 4, 2022 at the Knowledge Graph Conference in New York City. The talk focused on How to Quickly Prototype a Scalable Graph Architecture: … Continue reading

What Software Engineering Can Teach Knowledge Engineers about Version Control

Information models like taxonomies and ontologies are rarely built independently, and they are never static. At EK, knowledge engineers partner with clients to build these models through an iterative process of design, validation, and implementation. The models that come out … Continue reading