News related to From Data to Knowledge… Strategy

EK Teaching Upcoming Agile & Design Thinking Certification for KMI

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be hosted virtually on March 1st and 2nd, 2022. The full course overview and registration information can be found through the KMI event … Continue reading

EK’s Hilger Guest on Upcoming Content Wrangler Webinar

EK’s COO, Joe Hilger, will be a guest on an upcoming episode of ‘The Content Wrangler,’ titled “Knowledge Graphs and the Customer Journey.” In this episode of “From the Top,” Hilger will be joined by other experts to discuss the … Continue reading

EK Sponsoring and Speaking at Ontotext Knowledge Graph Forum

Enterprise Knowledge (EK) experts will be presenting during the upcoming Knowledge Graph Forum, organized by leading graph software company Ontotext. The event will be held virtually on October 26th and 27th. Graphs let enterprises smarten up their proprietary information by … Continue reading

Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading

EK Launches KM Maturity Benchmark Self-Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment.  EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading

Wahl Speaking on Enterprise 360 Panel

Zach Wahl, CEO of Enterprise Knowledge will be participating in a panel discussion regarding Enterprise 360 and how knowledge graphs enable complete visibility of information across the enterprise. Wahl will apply his expertise in Knowledge Management and Enterprise Learning to … Continue reading