News related to From Data to Knowledge… Strategy

Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading

EK Launches KM Maturity Benchmark Self-Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment.  EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading

Wahl Speaking on Enterprise 360 Panel

Zach Wahl, CEO of Enterprise Knowledge will be participating in a panel discussion regarding Enterprise 360 and how knowledge graphs enable complete visibility of information across the enterprise. Wahl will apply his expertise in Knowledge Management and Enterprise Learning to … Continue reading

EK Presenting in KMWorld Webinar on Knowledge Graphs and Machine Learning

Enterprise Knowledge experts Joe Hilger and Bess Schrader will be featured in an upcoming KMWorld sponsored webinar titled, “Fast Insights Through Knowledge Graphs and Machine Learning.” The webinar will be held Tuesday, January 26th, 11:00 AM PT / 2:00 PM … Continue reading

Lulit Tesfaye and Heather Hedden to Speak at Upcoming Webinar on Taxonomies, Knowledge Graphs, and AI

Lulit Tesfaye, Practice Lead at Enterprise Knowledge (EK), and Heather Hedden, Data and Knowledge Engineer with Semantic Web Company, will be co-leading an upcoming webinar, Taxonomies, Knowledge Graphs, and AI – Delivering Targeted Content Recommendations (A Case Study), hosted by … Continue reading

Hilger Featured in Database Trends and Applications Magazine

EK COO Joe Hilger was recently featured in a Q&A from Database Trends and Applications magazine, where he discusses enterprise knowledge graph trends and use cases. Specifically, Hilger details the most high value use cases for knowledge graphs and discusses … Continue reading

Ivanov and White Speaking at a Joint Webinar Series on Semantic Data Fabric

Enterprise Knowledge’s Senior Consultants, Yanko Ivanov and Ben White, will be speaking at a series of joint webinars hosted by Semantic Web Company titled: “The Road to AI Requires Semantic Data Fabric.” The webinar series focuses on the value and … Continue reading