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Content related to Heather Hedden to Speak at World IA Day 2024 Boston

Best Practices for Enterprise Knowledge Graph Design

In my previous post, I described Enterprise Knowledge Graphs and their importance to today’s organization. Now that we understand the value of Enterprise Knowledge Graphs, I want to address questions like how we create one for a specific organization, where … Continue reading

What is an Enterprise Knowledge Graph and Why Do I Want One?

Enterprise Knowledge Graphs have been on the rise. We see them as an incredibly valuable tool for relating your structured and unstructured information and discovering facts about your organization. Yet, knowledge graphs have been and still are far too underutilized. … Continue reading

Fixing Enterprise Search, Part 2 of 2

In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading