Content related to Knowledge Capture & Knowledge Transfer
Generative AI-Assisted Taxonomy Development for a Global Investment Bank
The Challenge A multinational financial institution with a century-long legacy, celebrated for pioneering financial solutions and shaping the global economic landscape, relied on unstructured data for risk management. With a vast array of risks to consider, and a wealth of … Continue reading
What is a Semantic Layer? (Components and Enterprise Applications)
Over the last decade, many organizations went through expensive migrations – either moving data into a data lake, a data warehouse, a modern data stack, or to the cloud. Yet, the business problems that many are looking to solve through … Continue reading
Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading
Top Knowledge Management Trends – 2024
For the last several years, I’ve written this article on the Top Knowledge Management Trends of the year. As CEO of the world’s largest Knowledge Management consulting company, I’m lucky to get to witness these trends forming each year. As … Continue reading
Content Audit Workshop
Kick-start your content audit with a practical, skill building workshop Whether you are planning a content management system implementation, a structured content initiative, a redesign or rebranding, or other content initiative, a content audit is the first step in understanding … Continue reading
Content Analysis
Connect your content strategy to your business strategy with a rigorous analysis Your content isn’t just words on a page; it’s a vital business asset driving your marketing, documentation, communications, customer support, and knowledge management. Beyond the text, it’s about … Continue reading
Effective Knowledge Management: A Key Success Factor for Distributed Organizations
In recent years, the distributed workforce model has emerged as a workplace competitive advantage, leveraging technology to engage top talent independent of geography. This approach has many advantages, including access to global talent pools, cost efficiency, and increased organizational flexibility. … Continue reading
Five Tips for Improving Lessons Learned in Project-Based Organizations
The mechanics of completing lessons learned efforts can be deceivingly simple: You get people in a room (physically or otherwise) and discuss opportunities for improvement based on what they experienced during a project. However, many teams and organizations experience difficulty … Continue reading
The Role of Ontologies with LLMs
In today’s world, the capabilities of artificial intelligence (AI) and large language models (LLMs) have generated widespread excitement. Recent advancements have made natural language use cases, like chatbots and semantic search, more feasible for organizations. However, many people don’t understand … Continue reading
EK’s Year in Review – 2023
As we open this new year, I’m happy to have an opportunity to reflect on 2023 and summarize some of EK’s key successes and milestones. For the tenth year in a row, EK grew, adding new customers across the public … Continue reading