Content related to Merging Knowledge and Information Management for Real Results
How to Make SharePoint Not Look Like SharePoint, Part One: Enabling Publishing Features
At EK, many of our clients have either chosen, or been forced to leverage SharePoint. While SharePoint is recognized for its document management capabilities, users of the software often ask, “How can I make SharePoint not look like SharePoint?” In … Continue reading
A Knowledge Graph Feast
As Thanksgiving nears, many of us will be scouring recipe books looking for the perfect meal to prepare for family or friends. Visions of golden, brown turkey, creamy mashed potatoes, and savory stuffing (along with a challenge from one of … Continue reading
KM Leadership and the KM Champion Role
Presented at KMWorld 2018 by Mary Little (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), this presentation offers a case study from FHLBC on how they have communicated the value of KM to senior leadership and gained … Continue reading
Fueling Learning and Development with Knowledge Management
Projects at the intersection of knowledge management and learning and development are increasing. As the workforce diversifies to include five generations, and technology has matured to enable learning at the point of need, organizations have the opportunity to progress from … Continue reading
What is an Enterprise Knowledge Graph and Why Do I Want One?
Enterprise Knowledge Graphs have been on the rise. We see them as an incredibly valuable tool for relating your structured and unstructured information and discovering facts about your organization. Yet, knowledge graphs have been and still are far too underutilized. … Continue reading
Choosing the Best Metadata Fields For Your Taxonomy
Introduction As a big music fan I am always on the hunt for new and better ways to organize my personal music library. Some days it makes the most sense for me to make a playlist for a specific activity, … Continue reading
Design Thinking for Organization Design
At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading
Applied Design Thinking
Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading
KM Leadership Team Design: Building Your Tribes
What’s the likelihood that KM solutions “stick” without a KM leadership team? Pretty slim. When you take the time to develop leaders who understand the value of knowledge management and are empowered to be creative and try new ways to … Continue reading
Taxonomy Lines Blur Without Governance
Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading