Content related to QA for Personalized Content
Knowledge Management Trends in 2022
As we move into 2022, I’m excited to present my annual listing of KM trends. We’re seeing a great deal of movement and investment in Knowledge Management. As predicted last year, Artificial Intelligence and Knowledge Graphs have grown to be … Continue reading
Improving Product Documentation With a CCMS and a Knowledge Graph
The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading
Knowledge Cast – Beth Poplawski of MAPFRE
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Beth Poplawski, Knowledge Management Consultant at MAPFRE. Beth has been working in Knowledge Management at MAPFRE since 2015 and supports global knowledge management efforts and the oversight … Continue reading
Data Management Trends in 2022: Data Fabric v. Data Mesh v. DataOps? What is Right for Your Organization?
When we start most of our engagements with our clients, there are common and important challenges we’re typically presented with that help summarize the core needs that persist within the data management space today: We don’t know what data we … Continue reading
Knowledge Cast Product Spotlight – Andreas Blumauer of Semantic Web Company
In this episode of Product Spotlight, EK COO Joe Hilger speaks with Andreas Blumauer of Semantic Web Company. Andreas has been CEO and managing partner of Semantic Web Company (SWC) for more than 15 years. At SWC, he is responsible … Continue reading
Taking Content Personalization to the Next Level: Graphs and Componentized Content Management
Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading
Knowledge Cast Product Spotlight – David Clarke of Synaptica
In this episode of Product Spotlight, EK COO Joe Hilger speaks with David Clarke of Synaptica. David is the CEO and Co-founder of Synaptica, an enterprise software application for building controlled vocabularies, including taxonomies, thesauri, ontologies and name authority files, … Continue reading
Knowledge Cast Live – KMWorld 2021 Wrap Up
In this special live episode of Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Lemieux, CEO of Dovecot Studio, Rosanna Stephens, Manager of Experience Insights and Knowledge at Adobe, and Amber Simpson, Senior Manager of Learning and Development at … Continue reading
EK Live Stream Reception at KMWorld
Enterprise Knowledge was proud to host a live stream reception on Monday, November 16th during KMWorld 2021. During the reception, CEO Zach Wahl and Adam Eltarhoni spoke with speakers at KMWorld about what they will be discussing during the conference, … Continue reading
Overcoming Records Management Constraints for Knowledge Continuity
I recently participated as a panelist at the Rocky Mountain SLA Conference where we discussed many topics surrounding Knowledge Management (KM). As we discussed the many definitions of KM, one of the attendees inquired about the difference between KM and … Continue reading