Content related to QA for Personalized Content
The Difference Between Communities of Practice (CoP), Special Interest Groups (SIG), Employee Resource Groups (ERG), and Centers of Excellence (CoE)
Communities of Practice (CoPs) have been a long-standing tool in the knowledge manager’s toolbox as a way to foster learning, drive innovation, and capture institutional knowledge. But how do CoPs differ from other organizational community programs? Within any given organization, … Continue reading
Make Content Management Systems Work for You: Designing Your CMS to Deliver KM Solutions
The most common use case our clients report for implementing their Content Management System (CMS) is “we needed a place to store our documents.” When they come to Enterprise Knowledge (EK), they’ve begun to realize that storing content is one … Continue reading
When a Knowledge Portal Becomes a Learning and Performance Portal
EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading
Five Ways to Demonstrate the Value of KM [In the Age of AI]
Knowledge management (KM) is steadily growing beyond its traditional role of providing the framework for sharing, using, and managing the knowledge and information of an organization: it now also serves as the foundation for advancements in Artificial Intelligence (AI). We … Continue reading
Top Knowledge Management Use Cases (with Real World Examples)
Knowledge Management (KM) is presently experiencing a rebirth, with greater executive interest and organizational commitment. Driven by the post-Covid transition to hybrid and remote work, the employee churn during the great resignation, and the explosion of AI driven by knowledge … Continue reading
Knowledge Cast – Katie Stone of Berry Appleman & Leiden
Enterprise Knowledge CEO Zach Wahl speaks with Katie Stone, Director of Knowledge Management at Berry Appleman & Leiden LLP (BAL). BAL is a global firm singularly focused on meeting the immigration challenges of corporate clients around the world. The BAL … Continue reading
Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 2
In this two-part blog series, I identify six common challenges experienced by Fortune 500 and multinational organizations and offer solutions to them, providing explanations, justifications, and use cases for each. In Part I, I discussed the importance of anticipating and … Continue reading
Webinar: Knowledge Productivity in the Age of AI
On June 8th, EK COO and Co-Founder Joe Hilger joined Stuart Whittle, Chief Technology and Innovation Officer at Weightmans, Stephen Bedford, Product Director at ClearPeople, and Gabriel Karawani, Co-Founder of ClearPeople for the live webinar “Knowledge Productivity in the Age … Continue reading
Knowledge Cast Product Spotlight – Rick Nucci of Guru
Enterprise Knowledge COO Joe Hilger speaks with Rick Nucci, Co-Founder and CEO of Guru. Guru is an all-in-one tool that keeps your team connected and puts all of the information they need in one place, going beyond your average knowledge … Continue reading
Knowledge Cast – Jean-Claude Monney of The Monney Group
Enterprise Knowledge CEO Zach Wahl speaks with Jean-Claude Monney, Managing Partner and co-founder of The Monney Group, a boutique coaching and consulting company founded in 2009. Until 2017, Jean-Claude served as Chief Knowledge Officer at Microsoft Consulting Services, where he … Continue reading