Are Internal Social Networks Ungovernable?
I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading
Taxonomy Governance Best Practices
When a taxonomy design is done well, it goes unnoticed, as it enables a seamless connection between the end user and the content. However, as business needs evolve, it’s inevitable that a taxonomy design must also evolve in order to … Continue reading
Taxonomy, Analytics, and Governance
Angela Pitts & Mary Little delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Analytics is … Continue reading
Introducing Content Standards in Social Organizations
How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization. Folks were “figuring things out” in … Continue reading
New Year’s Resolutions – The Knowledge Management Edition
If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year. Of course, it’s also that time of year to begin making … Continue reading
Taxonomy Design Best Practices
Over my years of taxonomy consulting I’ve often been asked to codify the best practices regarding taxonomy design. A simple search online shows that this is a common question, though one where a lot of the current answers appear outdated. … Continue reading
Agile Roadmaps for Product Selection
Selecting new enterprise software products is one of the most challenging and potentially high risk tasks many organizations undertake. How often have you gone through a lengthy purchasing process only to find that the choice you made is not the … Continue reading
Taxonomy Governance and Iteration
Best practices, lessons learned, and examples for taxonomy governance and iteration. Developed by Enterprise Knowledge and originally presented for the Knowledge Management Institute.
Governance and Iteration of Taxonomies
I recently presented at a Knowledge Management Institute event on the topic of Taxonomy Governance. I regard taxonomy governance as a critical component of any information management initiative. Though most organizations understand the important role effective taxonomy design plays, taxonomy … Continue reading
The Keys to Governance
Having worked with content and information management systems for the better part of two decades, I’m often asked where an organization should dedicate their often limited resources in order to improve findability and overall user satisfaction. Though there are several … Continue reading