New Year’s Resolutions – The Knowledge Management Edition

If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year.  Of course, it’s also that time of year to begin making … Continue reading

Agile Roadmaps for Product Selection

Selecting new enterprise software products is one of the most challenging and potentially high risk tasks many organizations undertake. How often have you gone through a lengthy purchasing process only to find that the choice you made is not the … Continue reading

Governance and Iteration of Taxonomies

I recently presented at a Knowledge Management Institute event on the topic of Taxonomy Governance.  I regard taxonomy governance as a critical component of any information management initiative.  Though most organizations understand the important role effective taxonomy design plays, taxonomy … Continue reading

The Keys to Governance

Having worked with content and information management systems for the better part of two decades, I’m often asked where an organization should dedicate their often limited resources in order to improve findability and overall user satisfaction.  Though there are several … Continue reading