Enhancing Taxonomy Management Through Knowledge Intelligence

In today’s data-driven world, managing taxonomies has become increasingly complex, requiring a balance between precision and usability. The Knowledge Intelligence (KI) framework – a strategic integration of human expertise, AI capabilities, and organizational knowledge assets – offers a transformative approach … Continue reading

System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading

Improved Customer Service and Risk Management through KM

The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading

Taxonomy Implementation Best Practices

Have you ever found yourself wondering how to implement a taxonomy you’ve just designed or updated? You might have asked yourself, “How do I make this taxonomy work in SharePoint? In Salesforce? Oracle Knowledge Advanced?” You are not alone. Many … Continue reading

7 Habits of Highly Effective Taxonomy Governance

This presentation, delivered by Guillermo Galdamez at the Taxonomy Bootcamp Connect Conference, offers seven practical tips for improving taxonomy governance efforts in your organization – making sure that the taxonomy continues to grow and evolve alongside the organization and communicating … Continue reading

Enterprise Level vs. Team Level Taxonomies

Many of our clients ask us how to maintain taxonomies at both the enterprise and the team level without duplicating effort, overcomplicating systems, or burdening end users with multiple metadata fields. Depending on the size of your organization, the size … Continue reading

Wahl Speaking at Digital Transformation Summit

EK’s Zach Wahl will be speaking at the upcoming Digital Transformation Summit in Nashville, TN. The Digital Transformation Summit, produced by Edgenet, focuses on digital transformation, its effects on the retail industry, and how properly managed product content can be … Continue reading