Content related to User-Centric Content Engineering to Improve Customer Experience
5 Steps to Enhance Search with a Knowledge Graph
As search engines and portals evolve, users have come to expect more advanced features common to popular websites like Google or Amazon. Users expect search engines to understand what they are asking for and give them the ability to easily … Continue reading
Taylor Paschal – Senior Knowledge Manager at Noom
Enterprise Knowledge CEO Zach Wahl speaks with Taylor Paschal, Senior Knowledge Manager at Noom, a consumer-led digital health company that helps people live healthier, happier lives. Over the course of her 4 years at Noom, the Knowledge Management program has … Continue reading
Top 5 Tips for Managing and Versioning an Ontology
Sometimes, clients who come to EK confident in their ontology development capabilities find themselves wrongfooted when it comes to creating an ontology management plan. This is partly a result of documentation – there are a wide variety of resources on … Continue reading
Data Catalog Evaluation Criteria
Data Catalogs have risen in adoption and popularity in the past several years, and it’s no coincidence as to why. The amount of data, and therefore metadata, is exploding at a rapid pace and will certainly not slow down anytime … Continue reading
Expert Analysis: How Does My Organization Use Auto-tagging Effectively? Part Two
In part one of this series, James Midkiff and Sara Duane, senior technical consultants at EK, discussed what auto-tagging is and when an organization should use it. This blog will discuss auto-tagging best practices to answer the foundational question, “How … Continue reading
Maureen “Mo” Weinhardt – Director of Knowledge Management & Content Creation at Mach49
Enterprise Knowledge CEO Zach Wahl speaks with Maureen “Mo” Weinhardt, Director of Knowledge Management & Content Creation at Mach49, a growth incubator for global industries. An avid learner, Mo’s passion for developing exceptional people, programs, and content inspires her work … Continue reading
Knowledge Portals Revisited
Nearly a quarter-century ago, I began my career in Knowledge Management helping organizations to design and implement portals. At the time, portals were one of the first enterprise knowledge management technologies to hit the market, arising as a reaction to … Continue reading
A Semantic Data Fabric with Federated Governance for Data Standardization
The Solution To enable the adoption of standardized data across the organization, EK spearheaded the design and development of an enterprise ontology, defining key data elements describing the core financial activities the client performs for millions of customers as well … Continue reading
Identifying Security Risks Using Auto-Tagging and Text Analytics
On Thursday, November 10, Joe Hilger and Sara Duane spoke at Text Analytics Forum about identifying secure and confidential information using auto-tagging. Information security continues to grow in importance in today’s society. We hear stories all of the time about … Continue reading
Taxonomy in the Age of Personalization
Zach Wahl and Sara Mae O’Brien-Scott spoke at the 2022 Taxonomy Boot Camp in Washington, D.C. on taxonomy’s critical role in delivering what every end user now expects—a seamless and personalized experience. Personalization is harnessed by the most successful organizations to … Continue reading