Content related to User-Centric Content Engineering to Improve Customer Experience
Expert Analysis: How Does My Organization Use Auto-tagging Effectively? Part Two
In part one of this series, James Midkiff and Sara Duane, senior technical consultants at EK, discussed what auto-tagging is and when an organization should use it. This blog will discuss auto-tagging best practices to answer the foundational question, “How … Continue reading
Maureen “Mo” Weinhardt – Director of Knowledge Management & Content Creation at Mach49
Enterprise Knowledge CEO Zach Wahl speaks with Maureen “Mo” Weinhardt, Director of Knowledge Management & Content Creation at Mach49, a growth incubator for global industries. An avid learner, Mo’s passion for developing exceptional people, programs, and content inspires her work … Continue reading
Knowledge Portals Revisited
Nearly a quarter-century ago, I began my career in Knowledge Management helping organizations to design and implement portals. At the time, portals were one of the first enterprise knowledge management technologies to hit the market, arising as a reaction to … Continue reading
A Semantic Data Fabric with Federated Governance for Data Standardization
The Solution To enable the adoption of standardized data across the organization, EK spearheaded the design and development of an enterprise ontology, defining key data elements describing the core financial activities the client performs for millions of customers as well … Continue reading
Identifying Security Risks Using Auto-Tagging and Text Analytics
On Thursday, November 10, Joe Hilger and Sara Duane spoke at Text Analytics Forum about identifying secure and confidential information using auto-tagging. Information security continues to grow in importance in today’s society. We hear stories all of the time about … Continue reading
Taxonomy in the Age of Personalization
Zach Wahl and Sara Mae O’Brien-Scott spoke at the 2022 Taxonomy Boot Camp in Washington, D.C. on taxonomy’s critical role in delivering what every end user now expects—a seamless and personalized experience. Personalization is harnessed by the most successful organizations to … Continue reading
Climbing the Ontology Mountain to Achieve a Successful Knowledge Graph
Tatiana Baquero Cakici, Senior KM Consultant, and Jennifer Doughty, Senior Solution Consultant from Enterprise Knowledge’s Data and Information Management (DIME) Division presented at the Taxonomy Boot Camp (KMWorld 2022) on November 17, 2022. KMWorld is the world’s leading knowledge management … Continue reading
KMWorld 2022 – Closing Keynote Panel
In this episode, we present the live recording of KMWorld 2022’s Closing Keynote. Enterprise Knowledge CEO Zach Wahl speaks with a guest panel about their thoughts on this year’s event and ideas for future events. Featuring: Phaedra Boinodiris, Principal … Continue reading
KMWorld 2022 – More Highlights from the Knowledge Cast Lounge
At KMWorld this year, Enterprise Knowledge set up a pop-up podcast studio to talk with guests at the conference. In this episode of Knowledge Cast, we bring you more of our favorite conversations from these recordings. EK COO Joe Hilger … Continue reading
KMWorld 2022 – Highlights from the Knowledge Cast Lounge
At KMWorld this year, Enterprise Knowledge set up a pop-up podcast studio to talk with guests at the conference. In this episode of Knowledge Cast, we bring you our favorite conversations from these recordings. EK CEO Zach Wahl speaks with … Continue reading