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Content related to Agile Content Teams Part 1: Ceremonies

Content Engineering for Personalized Product Release Notes

The Challenge A global software vendor with a vast portfolio of cloud software products needed to deliver more personalized, timely, and relevant release notes of upcoming product changes in a continuous implementation, continuous delivery (CI/CD) environment to both internal and … Continue reading

5 Steps For Building Your Enterprise Semantic Recommendation Engine

In today’s digital landscape, where content overload is a constant challenge, recommendation engines (also known as personalized content recommenders, or just “recommenders”) have emerged as powerful solutions that help users cut through the noise and discover relevant information. These intelligent … Continue reading

Recommendation Engine Automatically Connecting Learning Content & Product Data

The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading

When a Knowledge Portal Becomes a Learning and Performance Portal

EK’s CEO,  Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading

Knowledge Portal for a Global Investment Firm

The Challenge A major investment firm that manages over 250 billion USD in assets in a variety of industries across the globe engaged Enterprise Knowledge (EK) to fix their siloed information and business practices by designing and implementing a Knowledge … Continue reading

Multi-Channel, Collaborative Authoring CMS for a Government Office

The Challenge The Operations Center of a federal agency is responsible for monitoring disasters, emergencies, and incidents and then publishing timely reports to key stakeholders, including senior leadership, faster than they would receive information from news outlets. This highly time-sensitive … Continue reading