News related to Analyzing and Optimizing Content for the Semantic Layer
Wahl Guest on Squirro’s ‘Redefining AI’ Podcast
Enterprise Knowledge (EK) CEO Zach Wahl was recently interviewed on Squirro’s new podcast, hosted by Lauren Hawker Zafer. The episode “An Enterprise Knowledge View of Knowledge Management”—part of the Redefining AI podcast powered by The Squirro Academy—is a conversation that … Continue reading
Wahl and Hilger Release New Book on Knowledge Management Systems
Enterprise Knowledge co-founders Zach Wahl, CEO, and Joe Hilger, COO, have announced the upcoming release of their new book, titled Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation, published by Springer. The book is a comprehensive manual … Continue reading
EK Teaching Upcoming Agile & Design Thinking Certification for KMI
The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be hosted virtually on March 1st and 2nd, 2022. The full course overview and registration information can be found through the KMI event … Continue reading
EK’s Ivanov and Taylor to Speak At Upcoming Webinar On Content Management: “From Docs to Components”
Enterprise Knowledge Senior Content and Solution Architect Yanko Ivanov and Business Analyst Madison Taylor will present a webinar hosted by Drupal4Gov. Ivanov and Taylor will explore the journey from a traditional CMS as a tool for delivering complete web pages … Continue reading
EK to Host an Executive Masterclass at Squirro’s AI Week 2021
Two members of the Enterprise Knowledge (EK) team will lead an Executive Masterclass at Squirro’s inaugural Artificial Intelligence (AI) Week 2021, held virtually from October 5th to the 8th. Squirro’s AI Week 2021 is an online event designed to showcase … Continue reading
Webinar: Driving Contact Center Cost Efficiency with Knowledge Management
Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading
McCray, Fleury, and Sacoman to Speak at Upcoming Decoupled Days Web Conference On Real-time Collaborative Content Creation and Multichannel Distribution
Enterprise Knowledge Senior Developer Lisa McCray, CMS Solutions Architect Matt Fleury, and Developer Nick Sacoman will present at an upcoming web conference — Decoupled Days. Their presentation, Real-time Collaborative Content Creation and Multichannel Distribution, will include a real-time demo … Continue reading
EK Launches KM Maturity Benchmark Self-Assessment
Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment. EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading
Headless CMS in Action: Understanding What it is, and How it can be Used in Your Organization
EK’s Technology Solutions Practice Lead, Rebecca Wyatt, will facilitate a discussion between a panel of global experts with a wide variety of experiences implementing headless content management systems. The panel will focus on defining headless CMS, discussing its various uses, … Continue reading
McCray and Dennis to Speak at Upcoming OmnichannelX Web Conference On the Collaborative Content Management System They Designed and Built
Enterprise Knowledge experts Lisa McCray and Ronesha Dennis, both Senior Developers, will be co-leading their presentation at an upcoming international web conference hosted by OmnichannelX. The web conference will focus on content, design, governance, and systems. McCray and Dennis will … Continue reading