Joe Hilger, Author at Enterprise Knowledge

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Joe Hilger

Joe is Enterprise Knowledge's COO. He has over 20 years experience leading and implementing cutting edge, enterprise-scale IT projects. He has worked with an array of commercial and public sector clients in a wide range of industries including financial services, healthcare, publishing, hotel and lodging, telecommunications, professional services, the federal government, non-profit, and higher education. Joe uses Agile development techniques to help his customers bridge the gap between business needs and technical implementation. He has a long track record of leading high-performance professional teams to deliver enterprise-level solutions that provide real value. His development teams have a strong record of client satisfaction, innovation and leadership. Joe is an expert in implementing enterprise-scale content, search, and data analytics solutions. He consults on these areas with organizations across the country and has spoken on a wide range of topics including enterprise search, enterprise content management, big data analytics, Agile development and content governance.

How Leaders Can Promote the Autonomy of Product Owners

Joe Hilger August 11, 2017 . Blog

Of the Product Owners surveyed in The 2015 State of Scrum Report, only 24% felt empowered to do their jobs. When the Product Owner role lacks autonomy, clear definition, or proper support, the result is often confusion and frustration for … Continue reading

Knowledge Management of Structured and Unstructured Information

Joe Hilger March 16, 2017 . Blog

Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading

What is an Ontology and Why Do I Want One?

Joe Hilger February 1, 2017 . Blog

Ontologies and semantic technologies are becoming popular again. They were a hot topic in the early 2000s, but the tools needed to implement these concepts were not yet sufficiently mature. Ontology and semantic technologies have now matured to the point … Continue reading

Ontology Design Best Practices – Part II

Joe Hilger January 11, 2017 . Blog

This is the second in a two part blog series, sharing our best practices collected through our efforts in ontology consulting. The first part of the series described 5 key recommendations for any new ontology project. These recommendations need to … Continue reading

Ontology Design Best Practices – Part I

Joe Hilger January 4, 2017 . Blog

EK provides extensive Ontology Design services for our customers. Much of what we know comes from lessons learned on a wide variety of projects. Over time we’ve developed a library of best practices regarding what to do and what not … Continue reading

Action-Oriented Search: A Better Approach to Making Enterprise Search Work

Joe Hilger December 2, 2016 . Presentation

Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Search is a critical component of … Continue reading

Action Oriented Search Workshop

Joe Hilger November 10, 2016 . Product

The ability to search and find information is critical to every large enterprise. Have you spent money on search engines or KM tools like SharePoint and found that your employees won’t use the tool because they cannot find anything? More … Continue reading

Agile Training is Not Enough

Joe Hilger October 13, 2016 . Blog

At EK, we often work with clients who are undergoing a second or even third attempt at an agile transformation. One of the most common complaints we hear is that a team attended a two- or three-day training class and … Continue reading

Great Product Owner Habits

Joe Hilger July 5, 2016 . Blog

Depending on your environment, you may have worked with a Product Owner who functioned as an “Agile Project Manager” or Business Analyst. They “led” the project, captured requirements, wrote user stories, and managed the backlog. For others, the Product Owners … Continue reading

Search Design Best Practices

Joe Hilger February 26, 2016 . Blog

Search is one of the most important capabilities of every Knowledge Management project on which we work. Every company of any size has to find a way to make search work. It can be a website search for customers, a … Continue reading

Author: Joe Hilger