Content related to Expert Analysis: How Do I Build an Expert Finder?
Webinar: Building a Connected Search Experience: Bringing KM and AI Together to Fuel Findability
Presented by Joe Hilger, COO, and Stephon Harris, Senior Developer, on Wednesday, May 13th. In this video, Hilger and Harris discuss how advanced search can leverage KM and AI in order to maximize an organization’s search capabilities and create user-centered, … Continue reading
A Course Recommendation System – Based on a Knowledge Graph
The Challenge A healthcare workforce solutions provider wanted to increase engagement and learning outcomes across their learning platform as part of an initiative to grow interactive and adaptive learning capabilities using cutting edge knowledge management and natural language processing techniques. … Continue reading
How To Optimize Search Relevance With Feature Signaling
When your users are looking for content, they rarely have time or patience with search. This often leads to frustration for both end users and those who control the search application. Users expect search to just “work” and then are … Continue reading
Exploring Enterprise Search and Knowledge Graphs
The ability to search across various systems is a growing need with many of our clients. Content is created by different teams, in different systems within an organization and a broad array of consumers of said content require the ability … Continue reading
Knowledge Graphs Creating a Connected Search Experience
This presentation, delivered by Joseph Hilger of Enterprise Knowledge at KMWorld 2019 in Washington, D.C., defines knowledge graphs, explores how they are implemented, and outlines how they can be used to enhance enterprise search. Knowledge graphs are changing the way search … Continue reading
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading
Creating a Connected Search Experience
This presentation, by Joe Hilger of Enterprise Knowledge, was originally presented at the annual Federal/DoD KM Symposium on May 14, 2019. In it, Joe offers enterprise search best practices and discusses enterprise knowledge graphs and ontologies.
Enterprise Search: The Key to Findability
Presented at KM Showcase 2019 by Todd Fahlberg (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), the presentation offers a case study from FHLBC on how Syed led his organization in the design and implementation of an … Continue reading
Designing Content Types for Performance Support
We know that learners struggle to translate what they have learned in a theoretical training to on the job performance improvement. We also know that training programs are most effective when they go beyond a single classroom or online learning … Continue reading
Optimizing Your Search Experience: A Human-Centered Approach to Search Design
Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading