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Content related to Expert Analysis: How Do I Build an Expert Finder?

Webinar: Building a Connected Search Experience: Bringing KM and AI Together to Fuel Findability

Presented by Joe Hilger, COO, and Stephon Harris, Senior Developer, on Wednesday, May 13th. In this video, Hilger and Harris discuss how advanced search can leverage KM and AI in order to maximize an organization’s search capabilities and create user-centered, … Continue reading

A Course Recommendation System – Based on a Knowledge Graph

The Challenge A healthcare workforce solutions provider wanted to increase engagement and learning outcomes across their learning platform as part of an initiative to grow interactive and adaptive learning capabilities using cutting edge knowledge management and natural language processing techniques. … Continue reading

Knowledge Graphs Creating a Connected Search Experience

This presentation, delivered by Joseph Hilger of Enterprise Knowledge at KMWorld 2019 in Washington, D.C., defines knowledge graphs, explores how they are implemented, and outlines how they can be used to enhance enterprise search. Knowledge graphs are changing the way search … Continue reading

Optimizing Your Search Experience: A Human-Centered Approach to Search Design

Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading