Content related to How to Prepare Content for AI
We have too many KM tools. How do we declutter?
Many of our clients have amassed an impressive array of KM tools throughout the years, but it’s not always impressive in a positive way. KM tools cover a wide range of solutions, spanning from content and document management systems, learning … Continue reading
Investing in Development Standards: The Benefits (Part 1)
I recently had the opportunity to kick off two development projects and onboard two new developers to the EK team. As I introduced the two developers to their projects, I quickly earned myself a new nickname, the Code Police, and … Continue reading
The Importance of a Semantic Layer in a Knowledge Management Technology Suite
One of the most common Knowledge Management (KM) pitfalls at any organization is the inability to find fresh, reliable information at the time of need. One of, if not the most prominent, causes of this inability to quickly find information … Continue reading
360-view of a Consumer: Deduplicating and Constructing Consumer Data using an Identity Graph
The Challenge For the last 30 years, a large global digital marketing and technology firm has been collecting consumer data on adults in the United States from hundreds of primary sources to build consumer marketing databases. Because data comes from … Continue reading
AI Beyond a Prototype
How to take an AI Project Beyond a Prototype Before going “all in,” we often advise our clients to first understand and quickly validate the value proposition for adopting advanced Artificial Intelligence (AI) and Machine learning (ML) solutions within their … Continue reading
Using Wireframes to Define and Visualize Enterprise Knowledge Graphs
As a complement to our enterprise search engagements with clients, we often end up exploring how the implementation of a knowledge graph can establish the foundation for more advanced KM and data efforts, such as smart search or AI capabilities … Continue reading
Understanding the Business Value of Headless CMS
Overview A headless CMS, one in which the content authoring “body” is separated from the content distribution channels (or heads), allows an organization to: Author once and publish to multiple channels; and Reuse the same content in multiple contexts. This … Continue reading
Knowledge AI: Content Recommender and Chatbot Powered by Auto-Tagging and an Enterprise Knowledge Graph
The Challenge A global development bank needed a better way to disseminate information and in-house expertise to all of their staff to support the efficient completion of projects, while also providing employees with an intuitive knowledge sharing tool that is … Continue reading
Five Steps to Implement Search with a Knowledge Graph
Knowledge Graphs and Search are commonly linked together to support search use cases such as: Returning contextual relationships with search results; Displaying relevant topics in a knowledge panel; or Powering an expert finder. These advanced use cases enable an organization … Continue reading
What is a Headless CMS?
Traditional content management systems (CMS) offer a full “one-stop-shop” for your organization’s content management needs. They allow you to author, manage, and deliver content to your end users all from a single solution. This approach is often called “monolithic,” as … Continue reading