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Content related to Knowledge Cast Product Spotlight – Joe Pairman of RWS Group

Enterprise AI Architecture Series: How to Build a Knowledge Intelligence Architecture (Part 1)

Since the launch of ChatGPT over two years ago, we have observed that our clients are increasingly drawn to the promise of AI. They also recognize that the large language models (LLMs), trained on public data sets, may not effectively … Continue reading

Enterprise AI Meets Access and Entitlement Challenges: A Framework for Securing Content and Data for AI

In today’s digital landscape, organizations face a critical challenge: how to leverage the power of Artificial Intelligence (AI) while ensuring their knowledge assets remain secure and accessible to the right people at the right time. As enterprise AI systems become … Continue reading

Top Knowledge Management Trends – 2025

The field of Knowledge Management continues to experience a period of rapid evolution, and with it, growing opportunity to redefine value and reorient decision-makers and stakeholders toward the business value the field offers. With the nature of work continuing to … Continue reading

From Artificial Intelligence to Knowledge Intelligence

Much of the dialogue in our industry has been dominated by Artificial Intelligence (AI) and what that means to the fields of Knowledge Management, Data Management, and Content Management. At EK, we’ve been witnessing firsthand the impact of the “AI … Continue reading

User-Centered Information Architecture Strategy for a Leading Nonprofit Organization

Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading