Content related to QA for Personalized Content
Building an Agile KM Roadmap
Knowledge Management (KM) is fundamental to the effectiveness and success of every organization. A strategic roadmap to maturing an organization’s KM capabilities is what sets apart organizations that leverage their collective knowledge from their competitors who don’t have a handle … Continue reading
SharePointSaga Episode 2: Upgrading and Migrating Your SharePoint System, Pt. 1 (Attack of the Repeats)
In the last episode, I reviewed different versions of SharePoint. This episode highlights important considerations when migrating/upgrading your SharePoint system. The Kessel Run: Costs Involved in Migration Cost is a key variable that needs to be taken into consideration. Before … Continue reading
Why Did This Website Recommend That?
Earlier this evening I was scrolling through one of my social media feeds and I came across one of those posts where someone is asking, “What did I do to get an ad for [insert completely absurd product] in my feed?” … Continue reading
SharePointSaga! Determining Which Version of SharePoint is Right for Your Migration
In this trilogy + prequel blog series we will explore all the possibilities of your SharePoint upgrade/migration journey. “Punch it!!” Episode 1: Exploring SharePoint 2016, 2019, and Online (The Phantom Versions) Microsoft’s SharePoint products and technologies have enjoyed explosive growth … Continue reading
What is an Action-Oriented Search Result?
Anytime Google updates their search experience, the subtle change seems to be snuck into the search engine overnight to either gently surprise the detail-oriented or to otherwise go unnoticed. However, one of Google’s most impactful, and definitely most noticeable changes, … Continue reading
Top Five Tips for A Successful Knowledge Transfer in Times of Chaos, Crisis, or Rapid Change
All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading
Leveraging KM as the Foundation for Artificial Intelligence
This presentation by EK’s Zach Wahl, originally presented at the annual Federal/DoD KM Symposium on May 15, 2019, discusses how knowledge management serves as a key foundation for Knowledge AI.
The Importance of Content Governance, Part I: Enhancing Content Governance By Involving the Right People
Content Governance is more than just rule-making. It is about coordinating efforts, creating opportunities, being responsive to the surroundings, acting decisively, and moving your team towards a common objective. When we talk about Governance this way, it sounds a lot … Continue reading
The Importance of Content Governance, An Introduction
A great content strategy will deliver great content, or as our Principal, Zach Wahl, would call it, “NERDy content.” However, even the best content requires the proper level of care and attention in order to remain great. Governance provides support … Continue reading