Case Study

Content related to System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

Enterprise Level vs. Team Level Taxonomies

Many of our clients ask us how to maintain taxonomies at both the enterprise and the team level without duplicating effort, overcomplicating systems, or burdening end users with multiple metadata fields. Depending on the size of your organization, the size … Continue reading

If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience

We all know what a seamless search experience feels like. Thanks to Google and Amazon, we expect to immediately find that restaurant, book, or movie we’re looking for. For an end user, using an effective search portal is like watching … Continue reading

Common Taxonomy Design Mistakes, Part I: Failing to Include Your End Users

The necessity of a business taxonomy has become increasingly apparent as organizations across the globe have shifted to working from home and, consequently, have an increased need for their employees to be able to quickly and independently find and discover … Continue reading

Natural Language Processing and Taxonomy Design

Natural Language Processing (NLP) is a branch of artificial intelligence (AI) that processes and analyzes human language found in text. Some of the exciting capabilities that NLP offers includes parsing out the significant entities in content through a statistical analysis … Continue reading

Applying The Five Laws of Library Science to your Next Taxonomy or Digital Product

The rate at which we are producing new information is unprecedented. Each year our ability to capture and create information becomes easier. As a result, the need to find information becomes more and more important. Designing the structure of information … Continue reading

Structuring Unstructured Content: The Power of Knowledge Graphs and Content Deconstruction

Unstructured content is ubiquitous in today’s business environment. In fact, the IDC estimates that 80% of the world’s data will be unstructured by 2025, with many organizations already at that volume. Every organization possesses libraries, shared drives, and content management … Continue reading

Webinar: Building a Connected Search Experience: Bringing KM and AI Together to Fuel Findability

Presented by Joe Hilger, COO, and Stephon Harris, Senior Developer, on Wednesday, May 13th. In this video, Hilger and Harris discuss how advanced search can leverage KM and AI in order to maximize an organization’s search capabilities and create user-centered, … Continue reading