Fueling Learning and Development with Knowledge Management

Projects at the intersection of knowledge management and learning and development are increasing. As the workforce diversifies to include five generations, and technology has matured to enable learning at the point of need, organizations have the opportunity to progress from … Continue reading

What is an Enterprise Knowledge Graph and Why Do I Want One?

Enterprise Knowledge Graphs have been on the rise. We see them as an incredibly valuable tool for relating your structured and unstructured information and discovering facts about your organization. Yet, knowledge graphs have been and still are far too underutilized. … Continue reading

Design Thinking for Organization Design

At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading

Moving Your Knowledge Management Journey Forward with Design Thinking

As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading

Beyond Findability

For most of my career, one of my favorite “made up” words has been findability. It is the perfect term to explain the “why” of taxonomy, search, and, in many cases, Knowledge Management in general. When I talk findability, I … Continue reading