Personas to Products: Writing Persona-Driven Epics and User Stories
Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading
Three Key Benefits of Using Content Types
Organizations often come to us saying “We’re constantly having to go back and fix deliverables based off of outdated reports,” or “Every page in our Intranet looks different, and we never know how to find what we’re looking for.” A … Continue reading
Meetup: Knowledge Management Community of DC (July 2018)
On Thursday, July 26, 2018, the Knowledge Management Community of DC Meetup will host its monthly event at Enterprise Knowledge. In this session, presenter David Lambert will share a proven planning template to bring people together to start a conversation, … Continue reading
Galdamez to Speak at the Midwest KM Symposium in Cleveland, OH
EK consultant Guillermo Galdamez will be speaking at the upcoming Midwest KM Symposium “Pollinating KM Ideas,” being held on August 10th in Cleveland, OH. The topic of his talk is “Ensuring KM Success Through Governance.” The presentation will highlight the … Continue reading
Upcoming Agile & Design Thinking Course Details Announced
Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. … Continue reading
Knowledge Management Benchmarking: Part 2
In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading
Agile Knowledge Management
EK uses an agile approach in everything we do. In this presentation from the 2018 KMI Showcase, Joe Hilger shares how we apply agile across all of our KM projects. Learn how EK uses agile to develop a KM Strategy. Once … Continue reading
Why Practical Knowledge Management Matters More Than Ever
EK’s Zach Wahl recently presented at the annual KMI Showcase in Tysons Corner, VA. Wahl’s presentation, titled “Why Practical KM Matters More than Ever,” covered EK’s definitions of Knowledge and Information Management and discussed core business challenges and how KM can help … Continue reading
EK Speaking at KMI Showcase
Enterprise Knowledge team members Zach Wahl, Joe Hilger, Claire Brawdy, Yanko Ivanov, and Chris Marino will all be speaking at the upcoming KM Showcase, presented by the Knowledge Management Institute. The KM Showcase is a one-day conference focused exclusively on … Continue reading
Top 5 EK Blogs of 2017
In the past year, EK employees have published over 40 pieces of thought leadership, addressing everything from best practices and success stories, to key insights and lessons learned. Sharing our knowledge and expertise is one of our guiding principles at EK, … Continue reading