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Content related to Upcoming Agile & Design Thinking Course Details Announced

Why Agile Fails When Organizations Try to “Go Agile”

Often we hear organizations are “going” agile and trust that they are successfully embracing core agile philosophies and reaping the benefits. Yet, for most organizations, this effort seems to generate complex organizational problems that result in unintended process, people and/or … Continue reading

Practical Knowledge Management

This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.

Agile Activation Workshop

While many IT businesses want to go agile, many of them do not know where to start. Others come to us after a failed agile transformation in which a development team was sent to a Certified ScrumMaster training and told they were agile without being armed with the practical tools to succeed. Continue reading

The Power of Information Items

Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading

Building Collaboration Through Content Strategy

A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading

The Art of Taxonomy Design

Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading

Agile Release Planning Best Practices

Our clients often ask us: how do you know when to release a software product or website? No product manager wants to release if functionality is broken or not usable, yet good business mandates regular progress to users and stakeholders. How … Continue reading