Content related to Adding Context to Content in the Semantic Layer
Agile Activation Workshop
While many IT businesses want to go agile, many of them do not know where to start. Others come to us after a failed agile transformation in which a development team was sent to a Certified ScrumMaster training and told they were agile without being armed with the practical tools to succeed. Continue reading
The Power of Information Items
Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading
Building Collaboration Through Content Strategy
A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading
Designing a Learning Environment
A critical component of an organization’s knowledge is its learning material. Organizations often focus on the development of formal learning courses and programs, but our experience designing and building knowledge bases and learning management systems shows this is only one … Continue reading
The Art of Taxonomy Design
Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading
Search Design Best Practices
Search is one of the most important capabilities of every Knowledge Management project on which we work. Every company of any size has to find a way to make search work. It can be a website search for customers, a … Continue reading
Agile Release Planning Best Practices
Our clients often ask us: how do you know when to release a software product or website? No product manager wants to release if functionality is broken or not usable, yet good business mandates regular progress to users and stakeholders. How … Continue reading
Enterprise Social Networks: Evolving Models for Success
KMWorld 2015 presentation from Enterprise Knowledge discussing the changing landscape and best practices regarding successful design, implementation, and support for Social Networks.
Brand Content Strategy for Enterprise Knowledge and Information Management
When it comes to knowledge and information management, enterprise systems possess very specific content needs. Even at high volumes, content needs to be sleek, user friendly, and brand appropriate. Yet, very few firms think in terms of content strategy, never … Continue reading
Change Management for Agile Projects
Through our years of designing, developing, and implementing knowledge and information management technologies, we’ve consistently regarded user understanding and buy-in as key criteria for success. The change management profession aims to reduce the purported 70% failure rate on large projects … Continue reading