Blog Archives
4 Critical Elements of a Successful Data Governance Program
At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. Continue reading
Knowledge Portal Architecture Explained
At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. Continue reading
KM Fast Track to Search-Focused AI Solutions
In today’s rapidly evolving digital landscape, the ability to quickly locate and connect critical information is key to organizational success. As organizations struggle with ever-expanding datasets and information silos, the need for effective search-focused artificial intelligence (AI) solutions becomes vital. … Continue reading
The Journey of Data: From Raw Numbers to Actionable Insights with LLMs
Wondering how to take your data from its raw, decontextualized state and actually leverage it to produce actionable insights through the power of a Large Language Model (LLM)? The infographic below provides a visual overview of the 10 steps to … Continue reading
5 Steps to Enhance Search with a Knowledge Graph
As search engines and portals evolve, users have come to expect more advanced features common to popular websites like Google or Amazon. Users expect search engines to understand what they are asking for and give them the ability to easily … Continue reading
Knowledge Portals Revisited
Nearly a quarter-century ago, I began my career in Knowledge Management helping organizations to design and implement portals. At the time, portals were one of the first enterprise knowledge management technologies to hit the market, arising as a reaction to … Continue reading
Consider the User: A Chatbot UX Guide
The growing presence of chatbots may have you wondering if it’s time to implement one at your own organization. While many organizations can benefit from the introduction of a chatbot, you’ll want to ensure that your bot is tailored to … Continue reading
Using Facets to Find Unstructured Content
What does ‘faceted navigation’ mean to you? For web-savvy individuals, it’s a search experience similar to that which you would find on Amazon. Facets primarily allow an individual to quickly sort through large amounts of information to locate a single … Continue reading
What is the Roadmap to Enterprise AI?
Artificial Intelligence technologies allow organizations to streamline processes, optimize logistics, drive engagement, and enhance predictability as the organizations themselves become more agile, experimental, and adaptable. To demystify the process of incorporating AI capabilities into your own enterprise, we broke it … Continue reading
The 5 Key Components of a Semantic Search Experience
Semantic Search extends meaning and context to your otherwise run-of-the-mill search results. This future-ready phase of search seeks to apply machine-driven understanding of user intent, query context, and the relationships between words. We broke down the primary elements that make … Continue reading