Why am I Mr. SPARQL?
Over the past few years, I have gained a lot of experience working with graph databases, RDF, and SPARQL.¹ SPARQL can be tricky for both new and experienced users as it is not always obvious why a query is returning unexpected … Continue reading
Galdamez to Speak at SLA Annual Conference
Enterprise Knowledge’s Senior Consultant, Guillermo Galdamez, is presenting at this year’s Special Libraries Association (SLA) Annual Conference, to be held virtually from October 5th to 16th. The SLA Annual Conference brings together special librarians and information professionals who want to … Continue reading
Read My Mind – Fostering Effective Communication
I was recently reading an article from Psychology Today entitled, “Why Didn’t You Hear What I Meant to Say?” by Leon F Seltzer, Ph.D., where the author illustrates how people trick themselves into thinking that they’ve adequately communicated with others. … Continue reading
How to Optimize Search Relevance: Boosting and Filtering
What if when searching your company’s intranet for the terms “service desk,” the first 10 results have nothing to do with a web page where you can submit an IT service ticket? Or what if you are searching for “reports,” … Continue reading
Onboarding During a Pandemic: How Knowledge Management Can Help
The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading
Enterprise Knowledge Launches Podcast
Enterprise Knowledge, in a continued commitment to thought leadership, has launched a new podcast to supplement the hundreds of other thought leadership articles on their website. The podcast, titled Knowledge Cast, features interviews with global KM, Information Management, and Data … Continue reading
Enterprise Knowledge Named Washington Business Journal (WBJ) Best Place to Work 2020
Enterprise Knowledge is proud to announce it has once again been listed as one of the Washington Business Journal’s Best Places to Work for 2020. The award, given to EK based on an anonymous employee survey, highlights EK’s unique benefits, … Continue reading
The UX Guide to Chatbots
Think your organization could benefit from a chatbot but not sure where to start? Or, are you curious to know if your organization would actually benefit from chatbot implementation? In this blog, I’ll review four necessary areas of consideration before … Continue reading
A Case for Chatbots
“Welcome to our chat! You can ask me anything or request real human help any time. Ask me anything!” Whether you’re looking to buy a car, ordering pizza, or browsing research publications, the average internet experience tends to feature some … Continue reading
If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience
We all know what a seamless search experience feels like. Thanks to Google and Amazon, we expect to immediately find that restaurant, book, or movie we’re looking for. For an end user, using an effective search portal is like watching … Continue reading