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Content related to Breaking it Down: What is Personalization?

Agile Release Planning Best Practices

Our clients often ask us: how do you know when to release a software product or website? No product manager wants to release if functionality is broken or not usable, yet good business mandates regular progress to users and stakeholders. How … Continue reading

Brand Content Strategy for Enterprise Knowledge and Information Management

When it comes to knowledge and information management, enterprise systems possess very specific content needs. Even at high volumes, content needs to be sleek, user friendly, and brand appropriate. Yet, very few firms think in terms of content strategy, never … Continue reading

Change Management for Agile Projects

Through our years of designing, developing, and implementing knowledge and information management technologies, we’ve consistently regarded user understanding and buy-in as key criteria for success. The change management profession aims to reduce the purported 70% failure rate on large projects … Continue reading

Building a Business Case for Knowledge Management

I am sure many of you have been following the the GM ignition switch recall.  The Washington Post has an interesting article on what happened the other day.  As I read the story, it painted a clear picture for me … Continue reading

Agile Roadmaps for Product Selection

Selecting new enterprise software products is one of the most challenging and potentially high risk tasks many organizations undertake. How often have you gone through a lengthy purchasing process only to find that the choice you made is not the … Continue reading

Top 5 Agile Myths: Myth #5 Agile is Only for Software Development

As I’ve written previously, it is exciting to see more and more organizations adopting Agile development processes but there remains a great deal of confusion regarding what Agile is and how it can best be actualized.  This post addresses the … Continue reading

Top 5 Agile Myths: Myth #4 Agile Only Works When People are Co-located

As I’ve written previously, it is exciting to see more and more organizations adopting Agile development processes, as Agile helps organizations speed time to market, lower project risk and improve relations between business and IT.  In my continuing efforts to … Continue reading