Synergizing Knowledge Graphs with Large Language Models (LLMs): A Path to Semantically Enhanced Intelligence
Why do Large Language Models (LLMs) sometimes produce unexpected or inaccurate results, often referred to as ‘hallucinations’? What challenges do organizations face when attempting to align the capabilities of LLMs with their specific business contexts? These pressing questions underscore the … Continue reading
Rebecca Wyatt and Emily Crockett to Speak at Upcoming Learning Guild Conference
Rebecca Wyatt, Partner and Director for Enterprise Knowledge’s Advanced Content Team, and Emily Crockett, Content Engineering Consultant, will deliver a hands-on micro master class on “Improving Learning Content Efficiency with Reusable Learning Content” at The Learning Guild “Work Smarter, not … Continue reading
Dynamic Content POC for Sales Enablement in Healthcare
The Challenge An international healthcare company equipped medical sales representatives with large slide decks to inform medical professionals about new products and medical research during in person meetings. These meetings were important to the healthcare company’s core mission of creating … Continue reading
Fernando Aguilar Islas and Emily Crockett to Present Webinar on Content Graphs for Personalization
Fernando Aguilar Islas, Data Science Consultant, and Emily Crockett, Content Engineering Consultant, are teaming up with the Content Wrangler, Scott Abel, to present a webinar on March 19th, 2024 from 1-2pm discussing Ontologies, Structured Content, and Knowledge Graphs. Learn how … Continue reading
Four EK Experts Speaking at IAC24
Enterprise Knowledge (EK) will be playing a prominent role in this year’s Information Architecture Conference (IAC24), where four EK subject matter experts will speak on the fusion of information architecture (IA) and artificial intelligence (AI). With the theme IA in … Continue reading
Dynamic Content
Creating high-quality content quickly and efficiently requires thinking of your content not as a web page or PDF but as a set of flexible, reusable building blocks that can be assembled into the format that meets your employees’ or customers’ needs. A dynamic content model leverages those reusable components to build personalized experiences. Continue reading
How to Prepare Content for AI
Artificial Intelligence (AI) enables organizations to leverage and manage their content in exciting new ways, from chatbots and content summarization to auto-tagging and personalization. Most organizations have a copious amount of content and are looking to use AI to improve … Continue reading
A Structured Content Model and Multi-Channel Publishing for Rapid Content Distribution
The Challenge EK partnered with the office of a large government agency whose primary mission required them to rapidly distribute real-time updates about current events to government executives and their staff. At the same time, they needed the ability to … Continue reading
Improving Customer Experience in a Personalized Customer Resource Portal
The Challenge The customer support team of a global corporation recently undertook an initiative to transform the content in their Customer Resource Portal from unstructured, long-form PDFs to structured content in a DITA based Component Content Management System (CCMS). This … Continue reading
Content Audit Workshop
Kick-start your content audit with a practical, skill building workshop Whether you are planning a content management system implementation, a structured content initiative, a redesign or rebranding, or other content initiative, a content audit is the first step in understanding … Continue reading