Content related to Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph
Consider the User: A Chatbot UX Guide
The growing presence of chatbots may have you wondering if it’s time to implement one at your own organization. While many organizations can benefit from the introduction of a chatbot, you’ll want to ensure that your bot is tailored to … Continue reading
Microservices. Too Much of a Good Thing?
At GOTO Chicago 2016, a senior architect for Uber presented how, at the time, Uber had over 1,000 microservices. The brilliant minds at the ride-sharing company took this design pattern to the extreme. It did not take long to see … Continue reading
Trends in Enterprise Learning
Lately I’ve been watching the quick maturation of learning and development concepts, practices, and technologies with interest and excitement. Organizations are paying more attention to learning and performance, how they apply it within their organization, and how it fits together … Continue reading
What is Enterprise Learning and Why is it Important?
What is Enterprise Learning? Enterprise learning includes creating a set of learning principles and practices that allow employees, partners, clients, and customers to access knowledge and training at the time of need. In a world where content changes fast and … Continue reading
Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships
I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading
How to Setup a .Net Core API with Neo4j
One of the leading technologies that we utilize at Enterprise Knowledge to help our clients make sense of their data is a graph database. Graph databases, such as Neo4j, allow software engineers to build more efficient systems that can answer … Continue reading
Why am I Mr. SPARQL?
Over the past few years, I have gained a lot of experience working with graph databases, RDF, and SPARQL.¹ SPARQL can be tricky for both new and experienced users as it is not always obvious why a query is returning unexpected … Continue reading
How to Optimize Search Relevance: Boosting and Filtering
What if when searching your company’s intranet for the terms “service desk,” the first 10 results have nothing to do with a web page where you can submit an IT service ticket? Or what if you are searching for “reports,” … Continue reading
The UX Guide to Chatbots
Think your organization could benefit from a chatbot but not sure where to start? Or, are you curious to know if your organization would actually benefit from chatbot implementation? In this blog, I’ll review four necessary areas of consideration before … Continue reading
A Case for Chatbots
“Welcome to our chat! You can ask me anything or request real human help any time. Ask me anything!” Whether you’re looking to buy a car, ordering pizza, or browsing research publications, the average internet experience tends to feature some … Continue reading